Sr. Product Designer

About MoEngage:

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino's, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.

MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage's AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.

For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

As a part of the Solutions Engineering team at MoEngage, here are some things you can expect:

• Continuous learning on the end to end product and exposure to our cutting edge tech stack.
• Each day is fast paced and challenging with new and priority customers getting onboarded in very close quarters
• The prime and critical focal point for the company.
• Be part of growing team and has immense visibility across the organization
• Flexible culture and all doors open to drive ownership and leadership.
• Clear cut career path defined for desired opportunities and new responsibilities to be taken up that assures growth or movement up the career ladder.

Roles & Responsibilities:

• Collaborate closely with Product, Engineering, and UX Research to define product strategy and deliver elegant, user-centered solutions.
• Own the end-to-end design process—from ideation and prototyping, to user testing, to production-ready designs.
• Apply data-driven design methodologies—leveraging both qualitative insights and quantitative analytics when making design decisions.
• Conduct and synthesize user research through interviews, usability testing, card sorting, affinity mapping, and data analysis.
• Design impactful and scalable user interfaces for web, mobile, and enterprise platforms.
• Present and communicate research findings, analytical insights, and design rationale to cross-functional teams.
• Integrate and experiment with emerging AI-based design and research tools to enhance efficiency and personalization.
• Contribute to and evolve the MoEngage Design System for brand consistency and scalability.
• Engage in team design critiques, sharing feedback openly to elevate the collective quality of our work.
• Contribute to a vibrant, creative team culture—sharing inspiration, encouraging experimentation, and making the design process enjoyable and collaborative.

Requirements:

• Experience: 4–8 years as a Product/UX designer with a portfolio showing user-centered solutions for end users and business applications.
• Education: Bachelor's or Master's Degree in Design, Specialization in HCI, Human Factors, Visual Communication or related discipline.
• Skills:
• Strong mastery of data-driven design principles, blending research insights with analytics
• Familiarity with emerging AI-based tools supporting design, research, and prototyping
• Experience designing scalable, enterprise-level products (bonus for marketing automation expertise)
• Excellent communicator with strong verbal and written storytelling skills
• Ability to plan well, set and meet deadlines, and deliver delightful results
• Passion for creative collaboration and contributing to a positive team culture
• Bonus: Motion design skills and/or advanced user research proficiency

At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value – for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.

Employment at MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law.

It is our policy to comply with all applicable national, state, and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges.

Why Join Us

At MoEngage, we are passionate about our team and technology - see below to know more about us.

Scale @MoEngage

We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.

Ready to design the future of customer engagement—and enjoy the journey while doing it?

Apply now and help us create products our customers truly love.