Revenue Assurance and Fraud Analyst

1 day ago

Bengaluru, Karnataka, India Cynosure Corporate Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities

Key Responsibilities:

  • Perform the RA controls using the revenue assurance tool and identify leakages.
  • Analyse relevant data and produce meaningful reports capturing root cause analysis of the issues identified, magnitude of the issue and the recommended solution for the same.
  • Regularly monitor the fraud alarms, identify frauds and execute appropriate action to arrest the fraud.
  • Create rules in the fraud management system to generate alarms for potential frauds.
  • Identify the potential fraud risks and suggest appropriate controls for the same.
  • This role will require interactions with most teams internal to the company at management and operational level.
  • This includes but is not limited to teams within Switch, IN, Online Charging System Operations, Carrier, Quality, Network Operations Centre, IT Operations, IT Development, Marketing, Pricing and Propositions and Customer Service.
  • Role holder will also need to coordinate technical support from the external suppliers of Fraud and RA tools.
  • The role holder will analyse and propose process improvements wherever necessary to the line manager for management buy in.
  • Validate new product implementations as part of the UAT.
  • Validate the invoices received from MNOs.
  • Perform dispute reconciliation arising from carrier billing settlement and provide appropriate recommendations.
  • Perform proactive payment analysis to identify payment frauds and avoid chargeback losses.
  • Work in shifts to provide 24X7 Fraud coverage.
  • Work in both RA and FM activities.

Desired Candidate Profile

Skills and Experience:

Qualifications

  • Education to a degree level or equivalent qualifications desirable but not essential.

Core Skills/Competencies:

  • Extremely strong professional background in Telecoms
  • Good working knowledge of revenue assurance processes within a MVNO/MNO business covering Retail, Wholesale and Interconnect revenue and cost streams and functional areas including but not limited to Switch, IN, Mediation,
  • Rating and Billing, Suspense, Top-up and Opt-in and distributor commissions.
  • Fraud Management working knowledge is an added advantage. Should be open to learn fraud scenarios/techniques and work in FM activities.
  • Excellent data analytics and data manipulation/visualisation skills. Experience of using MS SQL desirable as this the
  • primary analytical software used by the wider team.
  • Able to manipulate big data, interpret complex results and distil salient information to stakeholders of different levels.
  • Accurately and clearly articulates concepts to internal and external stakeholders.
  • Ability to plan and prioritising own work without prompting and that of other team members to ensure material issues are dealt with on a timely basis.
  • Strong cross-functional influencing skills, able to build and maintain effective relationships with key internal and external stakeholders within a rapidly evolving business environment.
  • Strong written, verbal communication and presentation skills.

Role Key Performance Indicators:

  • Fraud Losses and Fraud Losses Prevented
  • Online Payments Conversion %
  • Online Fraud to Sales and Chargeback to Transaction Ratios
  • Revenue Loss Prevented
  • Cost Avoided / Recovered

  • Manager - Revenue Assurance and Fraud management

    1 day ago

    Bengaluru, Karnataka, India Cynosure Corporate Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Roles & Responsibilities:Perform the RA controls using the revenue assurance tool and identify leakages.Analyze relevant data and produce meaningful reports capturing root cause analysis of the issues identified, magnitude of the issue and the recommended solution for the same.Regularly monitor the fraud alarms, identify frauds and execute appropriate action...

  • Fraud Analyst

    1 day ago

    Bengaluru, Karnataka, India Spark Consultancy Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Dear Candidate,We are hiring for Fraud Analyst Bengaluru Location.Any graduate can apply(To Confirm Please Drop a Whatsapp or call on Anjali )( In case The Number Is Busy, Please Drop A Whatsapp @ Anjali )Fraud AssociateBand 3What you will do:Recognise and respond to cases generated by the Fraud Management System (FMS) for unusual or suspicious activity in...

  • Fraud Analyst

    1 day ago

    Bengaluru, Karnataka, India Varite Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Job Title : Fraud AnalyticsLocation State : KarnatakaLocation City : BengaluruExperience Required : 3 to 10 Year(s)CTC Range : 15 to 30 LPAShift: RotationalWork Mode: OnsitePosition Type: PermanentOpenings: 10Company Name: VARITE INDIA PRIVATE LIMITEDAbout The Client: Client is a leading global professional services company that helps the worlds leading...

  • Senior Fraud Analyst

    4 days ago

    Bengaluru, Karnataka, India A Client of Careerstone Full time

    Role - Associate Sr ManagerJOB PURPOSEThe Fraud Risk Manager contributes as a Fraud SME and will support data, ML models and Gen AI technology and reporting analysts of Investigation & Loss Mitigation, as well as operate as an individual contributor on strategic initiatives. The person in this role will maintain effectiveness of investigation tools and...

  • Fraud Investigation Analyst

    2 days ago

    Bengaluru, Karnataka, India Vonage Full time

    Join Vonage and help us innovate cloud communications for businesses worldwide Vonage Trust Safety Team Mission Trust Safety is a shared-service team responsible for the proactive and reactive monitoring of our telecommunication services messaging and voice traffic to protect Vonage its customers and downstream partners from abuse fraud and...

  • Fraud Investigation Analyst

    2 days ago

    Bengaluru, Karnataka, India Vonage Full time

    Job DescriptionJoin Vonage and help us innovate cloud communications for businesses worldwideVonage Trust & Safety Team MissionTrust & Safety is a shared-service team responsible for the proactive and reactive monitoring of our telecommunication services (messaging and voice traffic) to protect Vonage, its customers, and downstream partners from abuse,...

  • Fraud Quality Associate

    1 day ago

    Bengaluru, Karnataka, India Stripe Full time US$ 90,000 - US$ 1,20,000 per year

    Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of...

  • Senior Fraud Risk Data Analyst

    1 day ago

    Bengaluru, Karnataka, India Rippling Full time US$ 90,000 - US$ 1,20,000 per year

    About RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example....

  • Manager- Revenue Assurance

    2 days ago

    Bengaluru, Karnataka, India Rupeek Full time

    About Rupeek: Rupeek, established in 2015 and headquartered in Bangalore, stands as India's leading asset-backed digital lending fintech platform. Committed to making credit accessible to Indians in a fair and convenient manner, Rupeek pioneers innovative financial products focused on monetizing India's $2 trillion gold market. Leveraging state-of-the-art...

  • Manager - Revenue Assurance

    1 day ago

    Bengaluru, Karnataka, India Rupeek Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    About RupeekRupeek, established in 2015 and headquartered in Bangalore, stands as India's leading asset-backed digital lending fintech platform.Committed to making credit accessible to Indians in a fair and convenient manner, Rupeek pioneers innovative financial products focused on monetizing India's $2 trillion gold market.Leveraging state-of-the-art...