GAIN - Central IT - Cloud Administrator

Job Title:

Cloud Administrator

Location:

Mumbai

Reports to:

IT Operations Manager

Direct Reports:

N/A

Primary Purpose

To ensure the effective administration, performance, and availability of the organisation's cloud infrastructure and services. The Cloud Administrator is responsible for managing, securing, and optimising cloud-based systems across multiple platforms (e.g. AWS, Azure, GCP), ensuring compliance, reliability, and scalability in line with business needs.

Main Responsibilities:

Cloud Infrastructure Management

• Manage the deployment, configuration, and maintenance of cloud resources including virtual machines, databases, networks, and storage.

• Monitor and maintain cloud environments to ensure optimal performance, cost efficiency, and scalability.

• Implement and maintain backup and disaster recovery strategies across all cloud systems.

Security and Compliance

• Implement and enforce cloud security policies, access controls, and identity management using IAM tools.

• Conduct regular security audits and ensure compliance with internal policies and industry standards (e.g., ISO 27001, GDPR).

• Collaborate with Information Security teams to manage encryption, data protection, and security incident response.

Automation and Optimisation

• Leverage automation tools (e.g., Terraform, Ansible, CloudFormation) to streamline deployment, configuration, and maintenance processes.

• Monitor cloud usage and spending, identifying opportunities for optimisation and cost reduction.

• Maintain documentation and version control for all cloud configurations and infrastructure as code (IaC) artefacts.

Monitoring and Troubleshooting

• Configure and manage cloud monitoring tools (e.g., CloudWatch, Azure Monitor, or equivalent).

• Proactively identify and resolve performance, connectivity, or configuration issues.

• Establish alerting mechanisms and incident management workflows for cloud operations.

Collaboration and Support

• Work closely with IT Operations, DevOps, and Application Development teams to support infrastructure needs.

• Provide technical support, guidance, and training to internal teams on cloud technologies and best practices.

• Assist in cloud project planning and the continuous improvement of cloud operations processes.

Process, Quality and Information Security

• Manage your own workloads and ensure all committed work is completed within the iteration as per the item's definition of done

• Ensure all Work Items have appropriate test coverage and that it is integrated into the release process. Provide expertise for the team to achieve a higher level of test and code deployment automation.

• Attend CAB meetings as necessary and follow Gain's Change and Release process for Deployments.

• Adopt and enhance CI/CD processes tooling for automated deployments of both infrastructure and applications.

• Adhere to all Information Security policies as necessary implementing security by design in all developments

• Collaborate with the development and software support teams to communicate infrastructure requirements.

Professional skills/ experience:

• Strong experience with public cloud platforms (AWS, Azure, GCP).

• Knowledge of networking, storage, and virtualisation concepts.

• Experience with Infrastructure as Code (Terraform, CloudFormation) and automation tools.

• Familiarity with monitoring and logging solutions (Datadog, Prometheus, CloudWatch).

• Experience managing cloud security configurations, IAM policies, and compliance standards.

• Scripting experience (Python, Bash, or PowerShell) desirable.

• Understanding of containerisation and orchestration (Docker, Kubernetes) preferred.

Personal Qualities

• Problem solver.

• Great with people, can build trust and rapport across the entire organization.

• Good communicator with clients and internally.

• Team Player commitment and flexible.

• Ability to prioritise and quickly resolve issues.

• Attention to detail.