Senior Exchange and M365 Engineer

1 week ago


Bengaluru, Karnataka, India ACL Digital Full time ₹ 8,00,000 - ₹ 12,00,000 per year

About the Company

We are offering this as a M365 Engineer. Apart from great team to work you will get extensive range of benefits including: Hands on with latest cloud-based technologies & development opportunities

About the Role

As a Senior Exchange and M365 Engineer, you will require with deep understanding & implementation experience using technologies based on hybrid and cloud solutions within the M365 infrastructure, including Messaging Security.

Responsibilities

  • Resolve L3 Collaboration-related incidents and service outages/degradations, escalating to internal stakeholders or external suppliers as needed.
  • Proactively identify and resolve potential client-impacting issues in the M365 environment.
  • Monitor the production environment, including Messaging Security, and take corrective action as needed.
  • Automate processes using PowerShell and handle advanced system administration tasks.
  • Collaborate in technical projects for Messaging and Collaboration systems, including tenant to tenant migrations and integrations.
  • Provide documentation, support incident escalations, and participate in change management processes.

Qualifications

BE/BTECH, ME/MTECH or MCA

Required Skills

  • 3-5 years of experience administering hybrid Exchange Environments.
  • Experience administering M365 infrastructure, SPO, ODB, MS Teams, Power Platform.
  • Deep experience managing Exchange Online and Exchange Hybrid Environments.
  • Messaging Hygiene and Security experience, including MS Defender for threat protection, policies, and investigations.
  • Experience in Mail tenant to tenant migrations / integrations.
  • Microsoft Active Directory, routing protocols, DNS, Certificates.
  • PowerShell Advanced.
  • M365 administration: SPO, ODB, MS Teams, Power Platform, Copilot.
  • PaaS services: Azure functions, App Services, Exchange components.

Preferred Skills

  • Excellent communication and interpersonal skills.
  • Strong user and customer service background.
  • Good understanding of Agile methodologies, quality processes, and best practices for maintaining information security.
  • Strong analytical and organizational skills.
  • Ability to handle confidential and sensitive company information responsibly.


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