QNPS Analyst

2 weeks ago

Chennai, Tamil Nadu, India Ford Global Career Site Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Responsibilities:

  • Deliver NPS / IVVF Binning for assigned Vehicle Lines and ensure high level of accuracy.
  • Prepare Data Analysis Reports, Binning reports & management review materials for biweekly reviews meetings.
  • Organize and conduct biweekly review meetings with respective functional leads.
  • Gather feedback from stakeholders to refine binning processes and opportunity for improvement.
  • Ensure the accuracy of all analytical outputs and reports.
  • Stay updated with the latest analytical tools, techniques, and industry best practices.
  • Identify and evaluate opportunities for process improvements and automation within the NPS analysis framework.
  • Support cross functional efforts to ensure project success and alignment with organizational goals.
  • Follow quality control measures and take corrective actions.
  • Deliver Operational efficiency actions.

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