
Jr. Business Analyst
4 days ago
Pune, IN-MH
Position Type
Full Time
Requisition ID
12445
Level of Education
Bachelors degree
Years of Experience
Less than 1 Year
About Exela
Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.
NA
Job Description
Role Objective:
To provide analytical and reporting support to business operations, enabling data-driven decision making and continuous process improvement
Key Responsibilities:
- Collect, clean, and analyze operational data (volumes, productivity, SLA adherence, quality, attrition).
- Develop and maintain reports, trackers, and dashboards to support daily, weekly, and monthly reviews.
- Translate HMPO QA feedback and process rejections into actionable insights for operations.
- Collaborate with Ops, WFM, and QA teams to identify root causes of delivery gaps.
- Support special projects (automation, workflow transitions, cost optimization initiatives).
- Document findings, SOPs, and insights in a structured manner.
Desired Skills:
Strong analytical and problem-solving ability
Proficiency in MS Excel/G-Sheet (pivot, lookup, formulas), PowerPoint/Google Slides and Looker Studio
Communication and presentation skills
Adaptability and curiosity to learn complex business processes
Qualification:
BBA, B.Com, B.Sc, or equivalent with focus in Business / Analytics / Operations
Fresher or 0–1 year experience in business analysis / MIS reporting preferred
Disclaimer:
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Exela recruiters or representatives will only contact you from emails ending with , , , or We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.
-
Salesforce Business Analyst
2 weeks ago
Pune, Maharashtra, India Barclays Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDate live:09/18/2025Business Area:Customer Digital and DataArea of Expertise:ChangeContract:PermanentReference Code:JR Join us as a Salesforce Business Analyst at Barclays, responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital...
-
Technical Business Analyst
2 weeks ago
Pune, Maharashtra, India Barclays Full time ₹ 15,00,000 - ₹ 25,00,000 per yearDate live:09/17/2025Business Area:Wholesale Onboarding and Group FCOArea of Expertise:ChangeContract:PermanentReference Code:JR Join us as a Technical Business Analyst at Barclays where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to...
-
Business Analyst-VP
1 day ago
Pune, Maharashtra, India Barclays Full time ₹ 15,00,000 - ₹ 25,00,000 per yearDate live:08/18/2025Business Area:Global Payment ServicesArea of Expertise:ChangeContract:PermanentReference Code:JR Join us as a Business Analyst- VP at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring...
-
Business Analyst
3 weeks ago
Pune, Maharashtra, India Ishan Technologies Full timeJob Title: Business Analyst - Brokerage SME (BFSI)Job Summary:The Business Analyst with Brokerage SME expertise will act as a crucial link between business stakeholders and IT teams to gather, analyze, and document requirements specifically for brokerage operations within the BFSI sector. This role involves deep understanding of brokerage processes,...
-
Business Analyst
6 days ago
Pune, Maharashtra, India SphereGen Technologies Full time ₹ 8,00,000 - ₹ 12,00,000 per yearPosition: Business AnalysisRole: Business AnalystExperience: 5+ yearsLocation: Baner, PuneKey Responsibilities:The Business Analyst is a front-facing customer service role, primarily accountable for eliciting, validating, analyzing, and documenting business and operational requirements for various functional areas. The Business analyst works with clients and...
-
Business Analyst
2 weeks ago
Pune, Maharashtra, India Systems Plus Full time ₹ 9,00,000 - ₹ 12,00,000 per yearLocation: PuneEmployment Type: full-timeDesignation: Business AnalystJob DetailsRole:An IT Business Analyst plays a critical role in bridging the gap between Allivet's business needs and its technological solutions. They act as translators, analysts, and problem-solvers, ensuring that IT projects align with strategic goals and deliver value to the...
-
Business Analyst
2 weeks ago
Pune, Maharashtra, India Teamovation Services Full time ₹ 8,00,000 - ₹ 12,00,000 per yearWe are looking for a Business Analyst with 3-5 years of experience with mandatory Salesforce Marketing Cloud , Campaign Management experience.
-
Business Analyst
1 day ago
Pune, Maharashtra, India Sea Hawk Synergy Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Business AnalystLocation: Viman Nagar, PuneJob Type: Full-Time Experience: 3-5 years preferredDepartment: OperationsJob Summary:We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will bridge the gap between business needs and technology, ensuring that requirements are clearly understood and...
-
Senior Business Analyst/Business Analyst
3 weeks ago
Pune, Maharashtra, India Antrors Full timeTitle : Senior Business Analyst / Business Analyst - Life & Health InsuranceLocation : Mumbai / PuneJob Summary :We are seeking a highly skilled and experienced Business Analyst with 7-10 years of focused experience in the Life and Health Insurance Industry, particularly in claims processing. Understanding the key KPIs that drive claims processing is...
-
Senior Business Analyst/Business Analyst
6 days ago
Pune, Maharashtra, India Antrors Full time ₹ 6,00,000 - ₹ 18,00,000 per yearTitle : Senior Business Analyst / Business Analyst - Life & Health InsuranceLocation : Mumbai / PuneJob Summary : We are seeking a highly skilled and experienced Business Analyst with 7-10 years of focused experience in the Life and Health Insurance Industry, particularly in claims processing. Understanding the key KPIs that drive claims processing is...