Salesforce Engineer

KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Salesforce Engineer position.

This person will join with other team members to develop CRM (Salesforce) Integrations and website administration, including the software development, testing, and systems automation. Under the supervision of leads and superiors, they will be responsible for researching relevant technologies, developing new software solutions, and creating automation for both platform tests and upgrade procedures.

Remote, work from home opportunity.

India compensation is based upon the local competitive market.

Responsibilities

• Develop Apex (classes and triggers), Lightning Web Components, Aura components, Visualforce, Screen Flows, custom labels, validation rules, reports, digital experience sites to extend Salesforce to support business requirements.
• Assist with each release cycle to implement and deploy new/updates to existing applications and code.
• Working with integrated applications such HubSpot, Zenkraft, Vertex, Oracle, DocuSign, Conga, and other custom applications.
• Test, refine, and document programs including various types of testing - unit testing, integration testing, system and workflow testing, acceptance testing, regression, performance, exploratory testing, and automation testing in Selenium.
• Striving towards coding best practices and data quality.
• Participate in peer code reviews.
• Support bug fixes and implement enhancements to applications in Production.
• Create user documentation as needed.
• Utilize coding standards.
• Seek and participate in personal development opportunities to maintain a detailed knowledge of industry standards, engineering best practices, and business needs.
• Provide Technical Support - bug fixes and implement enhancements to applications in Production within defined SLA.
• Adhere to development processes and workflows.
• Work in a team or with multiple organizational departments in a dynamic and rapidly changing environment.
• Support the Salesforce Administrator on occasion.
• Possess significant humility, hunger, and people smarts.
• Take solutions proposed by others and expand on them to provide the desired outcome. Offer solutions to others.
• Awareness of and demonstrate company values, policies and guidelines.
• Suggest actions in advance and communicate development needs.
• Volunteer for additional activities within their own team.

Qualifications

• Salesforce product knowledge and at least 2 years of Salesforce development experience required
• BS in Computer Science, Engineering, or related scientific field preferred
• Experience implementing and developing in Apex, Visualforce, Javascript, screen flows, custom labels, validation rules, reports, and digital experience sites required.
• Competency in HTML, XML, Flex, SQL, C#, .NET, MVC, CSS, REST and SOAP-based web services preferred.
• Experience developing on other cloud platforms, such as Microsoft Azure or Amazon Web Services preferred.
• Capable of problem identification and resolutions
• Ability to learn from others and adapt to standards
• Ability to express technical concepts effectively, both verbally and in writing
• Knowledge of client/server and internet systems architectures
• Ability to work in a team or with multiple organizational departments in a dynamic and rapidly changing environment
• Ability to pass a background check upon offer

This position does not qualify for VISA sponsorship.

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

• Humble - No one is above another; we all work together to meet our clients' needs and we acknowledge our own weaknesses
• Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
• Smart - We use emotional intelligence when working with one another and with clients

Our culture shapes our actions, our products, and the relationships we forge with our customers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc and Deloitte (Deloitte's Technology Fast 500). Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.

KLDiscovery is an Equal Opportunity Employer.

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