Chat Customer Service Representative

5 days ago

Ahmedabad, Gujarat, India Smart Lion Private Limited Full time ₹ 4,20,000 per year

Job Title: Customer Support Executive – Walk-in Drive

Job Location: Ahmedabad, Gujarat (On-site)

Walkin location : Nagpur

Employment Type: Full-time | Rotational Shifts

Experience: 0–3 years (Freshers welcome)

About the Role:

We are conducting a walk-in drive at Nagpur for the position of Customer Support Executive (Ahmedabad). The role involves handling customer queries over voice and non-voice processes, providing excellent service, and ensuring customer satisfaction.

Responsibilities:

  • Handle inbound/outbound calls, emails, or chat support
  • Resolve customer issues and provide accurate information
  • Maintain professional communication standards
  • Work in rotational shifts (including night shifts if required)

Requirements:

  • Excellent communication skills (English/Hindi/Regional)
  • Basic computer knowledge and typing speed
  • Ability to work in rotational shifts
  • Graduate/Undergraduate can apply

Salary & Benefits:

  • Competitive salary package (based on experience)
  • Incentives and performance bonuses
  • Growth opportunities within the company

Walk-in Drive Details:

Location: Nagpur

Date: Wednesday, 17th September 2025

Time: 9:30 AM – 1:00 PM

Documents to Carry:

  • Updated Resume
  • Government ID Proof
  • Passport-size Photograph

Job Type: Full-time

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Language:

  • English (Required)

Work Location: In person

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