Customer Support Executive

2 weeks ago

Mumbai City District, India Idbi Capital Full time ₹ 6,00,000 - ₹ 12,00,000 per year

JOB DESCRIPTION

RETAIL BROKING & DISTRIBUTION Group

ORGANISATION IDBI Capital Market Services Limited

DESIGNATION Customer Service

NO. OF VACANIES 3

EXPERIENCE RANGE 1 to 4 years of relevant experience

CRITICAL EXPERIENCE Stock broking experience

ESSENTIAL QUALIFICATIONS Any graduate / post-graduate

LOCATION Mumbai

CANDIDATE'S PROFILE

  • Attend to calls professionally to provide information about products and services
  • Listen and respond to customers needs and concerns
  • Keep records of customer interactions and recording details of inquiries, complaints and feedbacks
  • Follow up to ensure that appropriate actions were taken on customer requests.

SKILLS AND TRAITS

  • Excellent oral communication skills.
  • Self-motivated & Drive to achieve.
  • Ability to listen and should possess problem solving skills.

Interested candidate can share your updated CV on

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