Technical Lead

Job Description

Job Title: Technical Lead -Javafullstack react mongodb

Req Id: 92587

City: Hyderabad

State/Province: Telangana

Posting Start Date: 10/29/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at

Job Description:

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.

Mandatory skills: Java, springboot, Microservices, React JS Mongo db

• Responsibilities include designing and developing high-volume, low-latency applications for mission-critical business systems / application services and modules. Delivering high-availability and performance. We expect them to contribute to all phases of the development lifecycle including writing well designed, testable, efficient code. Must be capable of working independently and collaboratively.

Responsibilities: Developer responsibilities include, but are not limited to the following:
- Experience as a Sun Certified Java Developer with proven hands-on Software Development experience. We use Java 8
- 6-10 years java development experience with JSE/JEE, Java based Micro-services framework and implementation, Spring framework, Hibernate framework, SQL etc
- Hands on experience on Spring boot & SPARK Microservices and OSGi specifications
- Hands on experience on ReactJS
- Strong knowledge of micro-service logging, monitoring, debugging and testing

• • Hands on experience with Relational and NOSQL databases (Mongo DB or Cassandra either one is must)
• Hands on experience in one of the cloud AWS, Google or Azure.
• Hands on with Rest based web services
• Work experience either of following CLOUD (AWS or Azure or GCP) will be an advantage.

• Handle technical escalations through effective diagnosis and troubleshooting of client queries
• Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements
• If unable to resolve the issues, timely escalate the issues to TA & SES
• Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
• Troubleshoot all client queries in a user-friendly, courteous and professional manner
• Offer alternative solutions to clients (where appropriate) with the objective of retaining customers' and clients' business
• Organize ideas and effectively communicate oral messages appropriate to listeners and situations
• Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA's

• Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
• Mentor and guide Production Specialists on improving technical knowledge
• Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist
• Develop and conduct trainings (Triages) within products for production specialist as per target
• Inform client about the triages being conducted
• Undertake product trainings to stay current with product features, changes and updates
• Enroll in product specific and any other trainings per client requirements/recommendations
• Identify and document most common problems and recommend appropriate resolutions to the team
• Update job knowledge by participating in self learning opportunities and maintaining personal networks

Deliver

No

Performance Parameter

Measure

1

Process

No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT

2

Team Management

Productivity, efficiency, absenteeism

3

Capability development

Triages completed, Technical Test performance

Mandatory Skills: Fullstack Java Enterprise .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.