Associate Process Manager

Senior Analyst

DescriptionJob Title: Associate Process Manager - Skill: KYC

Mumbai and Pune| Full-time (FT) | Financial Markets
Shift Timings –APAC/EMEA/ NAM |Management Level – SA | Travel Requirements – NA

Role & Responsibilities

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.

Specialism – KYC, AML, Due Diligence..

Key responsibilities include:

• Responsible for managing KYC operations for a large Investment Bank
• Independently handle multiple clients POCs – establish self as a valued partner
• Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations
• Responsible for ensuring Process documentation is maintained in an updated fashion at all times

Qualifications and Skills

• Graduation (B.Com., BBA, BBM, BCA) / Post Graduation (M.Com., MBA, PGDM)
• 2 to 4 years of experience in KYC, AML, Due Diligence.
• You should be able to understand, manage and calculate risks.
• Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives.
• Should be good with logical and quantitative abilities.
• Shift Timings – APAC/EMEA/NAM

About Us

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech.

Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

To know more about us, visit

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law

At eClerx, we value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all qualified individuals, regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, or any other characteristic protected by law. We believe that diverse perspectives strengthen our team and enhance our ability to serve our clients effectively.

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