Academic Counselor

3 days ago

Siliguri, West Bengal, India Dream Desk Edu Solutions Pvt Ltd Full time ₹ 18,00,000 - ₹ 36,00,000 per year

Lead Conversion & Admissions Closure:

  • Contact and counsel prospective students/parents via calls, emails, and online meetings.
  • Understand the academic background, interests, and goals of each student to recommend suitable courses or programs.
  • Follow up regularly with leads to move them through the admissions funnel.
  • Achieve individual and team targets for admissions closure.

2. Product & Process Expertise:

  • Maintain thorough knowledge of all academic programs, eligibility criteria, and admission processes.
  • Clearly explain course features, benefits, fees, and outcomes to help students make informed decisions.
  • Handle objections effectively and address queries to build trust and confidence.

3. CRM & Reporting:

  • Update lead interactions and admissions status in the CRM system.
  • Track and report daily, weekly, and monthly performance metrics.
  • Provide insights on lead quality, student needs, and program effectiveness.

4. Coordination & Support:

  • Coordinate with academic teams and admin staff for smooth onboarding of new students.
  • Support the marketing team by sharing feedback on campaigns and outreach activities.
  • Train and guide junior counselors when required.

Need to conduct the seminar at schools in West Bengal

Required Qualifications & Skills:

  • Bachelor's or Master's degree (preferred in Education, Management, or Psychology).
  • 2+ years of experience in academic counseling, edtech sales, or admissions.
  • Strong persuasive skills with a proven track record of closing admissions or sales.
  • Excellent communication in English , Hindi and Bengali.
  • Presentable, Convincing and Smart
  • Female Preferred
  • Familiarity with CRM tools, Google Workspace, or Microsoft Office.

Key Attributes:

  • Target-driven and self-motivated.
  • Empathetic listener with a student-first approach.
  • Professional, proactive, and a team player.

Job Types: Permanent, Fresher

Pay: ₹15, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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