AEP Coordinator

About Us: Manque Global Services Pvt. Ltd. delivers world-class airport passenger assistance. We operate 24/7 across multiple Indian cities, committed to ensuring smooth, safe, and stress-free travel experiences for our guests. Our mission centers on safety, customer satisfaction, and operational excellence, supported by continuous staff training and a values-driven culture.

Position Overview: To manage the end-to-end process of airport entry permits for employees and vendors. This role is critical to ensuring compliance with aviation security protocols and smooth coordination with airport authorities.

Key Responsibilities

• Coordinate and process Airport Entry Pass (AEP) applications and renewals for employees and stakeholders.
• Liaise with airport security authorities, BCAS (Bureau of Civil Aviation Security), and other regulatory bodies for approvals.
• Maintain accurate and updated records of AEP applications, validity, renewals, and cancellations.
• Ensure compliance with security guidelines, documentation requirements, and timelines.
• Conduct regular audits of active AEPs and report discrepancies.
• Coordinate with HR, Operations, and Security teams for smooth onboarding of new employees.
• Handle escalations related to AEP delays, rejections, or compliance issues.
• Prepare MIS reports and maintain confidentiality of sensitive data.

Required Qualifications & Skills

• Graduate in any discipline.
• 2–4 years of experience in AEP coordination / airport operations / aviation compliance (preferred).
• Familiarity with BCAS regulations, airport security protocols, and documentation requirements.
• Strong organizational and record-keeping skills.
• Excellent communication and coordination abilities.
• Proficiency in MS Office (Excel, Word, Outlook).
• High level of integrity, confidentiality, and attention to detail.
• Flexibility to work in airport operational environments and meet strict deadlines.

Why Join MGS?

• Be part of a leading airport services company with a nationwide presence.
• Work closely with aviation authorities and gain regulatory exposure.
• Opportunity to grow into compliance and operations management roles.
• A professional, values-driven, and supportive work environment.

Job Type: Full-time

Pay: ₹20, ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Yelahanka, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• AEP Coordinator: 3 years (Required)

Work Location: In person