Sr Assembler Developer

20 hours ago

Bengaluru, Karnataka, India BMC Software Full time

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

  • Assess changes from IBM Db2, explain them to teams, determine the impacted products, and integrate necessary work into the team pipeline.
  • Identify and diagnose internal Db2 system problems, determine root causes, and enhance processes based on findings.
  • Isolate issues and report tickets to IBM for resolution.
  • Conduct general and repeatable training on Db2 concepts for team members.
  • Develop specialized Db2 systems tailored to specific team needs.
  • Investigate customer issues across multiple products when Db2 failures are involved.
  • Represent BMC on customer calls, potentially with IBM or other vendors, to explain technical details of high-impact issues.
  • Drive software development process maturity, build team cohesion with local and remote members, and clearly communicate goals, decisions, and recommendations.
  • Provide technical and functional expertise within the assigned project team.
  • Take accountability for development projects and ensure the content and accuracy of product documentation.
  • Suggest and participate in customer interactions with Support when necessary.
  • Define functional specifications of program modules, ensuring functionality, quality, and maintainability.
  • Accurately estimate the size and scope of development efforts according to the product delivery schedule.
  • Develop and test product code according to BMC quality standards.
  • Maintain up-to-date knowledge of product environments and relevant software technologies.
  • Provide complete documentation in the form of commented code, problem status information, and design documents.
  • Perform thorough problem analysis and resolve product-related issues according to BMC support standards.
  • Complete code and other deliverables on schedule.
  • Conduct thorough unit testing and support systems and integration testing to ensure product quality.
  • Provide input to Technical Writers for all product documentation.
  • Work with Development, Quality Assurance, and Support teams to deliver quality products and ensure customer satisfaction.
  • Support cross-functional teams in handling customer-specific escalations and manage expectations through clear issue management.
  • Conduct and participate in team code reviews and other artifact reviews.

To ensure youre set up for success, you will bring the following skillset & experience:

  • Proven experience of 8+ with IBM Db2 systems and processes.
  • Strong diagnostic and problem-solving skills.
  • Effective communication skills to explain technical issues to non-technical teams.
  • Leadership and team-building skills with the ability to work with local and remote teams.
  • Ability to manage multiple projects and deadlines.
  • Experience with software development, quality assurance, and support processes.
  • Strong documentation skills and attention to detail.

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