Facility Executive- Soft Service

*JLL Supports The Whole You, Personally And Professionally.*Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Facilities ExecutiveWork Dynamics*JLL Supports The Whole You, Personally And Professionally.*Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.What this job involves:Prioritizing the facilities' needs.Working with both the facilities manager and the assistant facilities manager, you'll oversee the property's day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you'll strive for continuous improvement in the process.You'll also keep an eye out on the Facilities supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you'll manage supply and service contracts as approved by clients.In addition, you'll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You'll also be on top of health and safety issues that may arise, and actively participate in reviewing them.Also part of your mandate is to monitor the property's budget. As the person in charge, you'll make sure that there's enough petty cash to support operations. You'll also see to it that vendor invoice processes comply with standards.Going above and beyond expectationsClient satisfaction is second nature to the person in charge. In this role, you'll take on difficult issues and seek out opportunities to improve operations. You'll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.In addition, you'll carry out routine service audits to ensure that the team maintains its overall performance. You'll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.Sound like you? To apply you need to have:Strong knowledge of Facilities operations.Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years' experience in facilities management.You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations.Solid background in team managementAre you an adept leader with a proven track record in managing a team?Are you capable of effectively rolling out improvement plans?Do you possess superior communications and reporting skills?If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply todayLocation:On-site –Noida, UPJob Tags:If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table*About JLL*–For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. 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Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Facility ExecutiveWork Dynamics*What's This Job InvolvesDetailed ResponsibilitiesFront Office Operations*To provide management advice for Front Office for escalated issues during the shift.To ensure immediate response to all priority calls during the shift and follow escalation processTo take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeepHousekeeping OperationsAttending the shift briefingTo ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping services.To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the client's/VIP visits.To ensure that the housekeeping related issues are discussed with housekeeping Supervisor and also on priority for the shift and ensure there is an action and tracking for the issue closure.To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services.Identification, on time closure and reporting of snags.To discuss and assist facility manager on monthly basis on the vendor performance matrix.Ensure all the housekeeping related open issues are closed on priority and within TAT without escalations.Cafeteria OperationsTo ensure caterers maintain a high standard of hygiene & cleanliness in the services areasDuring food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangementsTo ensure random food samples test is done by Moody's authorized vendor and results are taken up accordingly.To ensure that the operating hours, menus will be prominently displayed in all prominent places in the cafeteria.To ensure that the table & chairs are cleaned at all times and the frequency shall be modulated according to the traffic.Should conduct monthly random Kitchen audit of the vendors.Escalate Facility Manager and then Moody's on escalations.Ensure the hygiene of the cafeteria vendors operating in stalls.Sound like you? To apply you need to have:Preferred qualifications:Bachelor's degree in any streamMinimum 2-5 years' Experience in facilities management or hospitality industry.Good communication skillsWell-groomed and presentable all the time.Proficiency in MS officeLanguage proficiency: English & HindiWhat we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today