Shift Manager

1 day ago

Gurgaon Haryana India Algoleap Technologies Full time ₹ 7,00,000 - ₹ 15,00,000 per year

JOB Description for Shift Manager -L2 Customer Name MSIL LOCATION Gurgaon DOMAIN Shift Manager Level (L1/L2/L3) L2 Required Relevant Domain Experience 3 -6 years in Shift Management Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) 24*7 Support Qualification B.E.//BSc Certifications Required if ANY ITIL Certification Budget 5 -7 LPA Mandatory Requirement (If Any) Role Purpose To manage Shift and Incident Management ( IPC) JOB RESPONSIBILITIES Must Have: - 1) Knowledge of shift operation Incident management, Service request, Problem Management and Change management. 2) Understanding SOW, SLA. 3) Overseeing the incident management process and team members involved in resolving the incident. 4) Responding to a reported service incident, identifying the cause, and initiating the incident management process. 5) Working for RCA and submitting reports. 6) Prioritizing incidents according to their urgency and influence on the business. 7) Producing documents that outline incident protocols such as how to handle cybersecurity threats or how to correct server failures. 8) Collaborating with the incident management team to ensure that all protocols are diligently followed. 9) Logging all incidents and their resolution to see if there are recurring malfunctions. 10) Adjusting the incident management process as required to ensure its effectiveness. 11) Communicating with upper management if major issues are found in the IT system. 12) Managing the incident team members by re -assigning workloads and re -scheduling non -urgent tasks. 13) Daily, Weekly. monthly MIS reporting knowledge. FOR HPE Project Manager Date Signature FOR Customer Project Manager Date Signature Technical Skills/Knowledge requirement 1) Resource should have experience in managing shift operations. (Must) 2) Resource should have experience of managing team. (Must) 3) ITIL framework knowledge and certification (Must)

  • Shift Manager

    2 weeks ago

    Gurgaon, Haryana, India Ready Kitchen & Consulting Full time ₹ 2,16,000 - ₹ 2,64,000 per year

    Job Summary:The Shift Manager oversees daily operations during assigned shifts to ensure smooth functioning, excellent customer service, and achievement of operational targets. This role involves supervising team members, managing workflows, resolving issues, and maintaining quality, safety, and compliance standards.Key Responsibilities:Supervise and...

  • Shift Engineer

    3 weeks ago

    Gurgaon, Haryana, India Jones Lang LaSalle Full time

    JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong...

  • Shift Engineer

    4 days ago

    Gurgaon, Haryana, India Jones Lang LaSalle Full time

    JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong...

  • Shift Engineer

    1 week ago

    Gurgaon, Haryana, India Jones Lang LaSalle Full time

    JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong...

  • Sales Executive B2B Vendor Sales

    2 days ago

    Gurgaon, Haryana, India Shift Eazy Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Responsibilities:* Manage existing client relationships* Meet sales targets through effective selling strategies* Identify new business opportunities* Acquire new clients through cold calling and networking

  • Shift Manager

    1 week ago

    Garhi Harsaru, Gurugram, Haryana, India Ready kitchens and consulting Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Job Summary:The Shift Manager is responsible for overseeing daily operations during assigned shifts, ensuring smooth workflow, excellent customer service, and adherence to company standards. This role involves supervising staff, managing inventory, handling cash, and maintaining hygiene and safety protocols.Key Responsibilities:Supervise and coordinate the...

  • Videographer/Cinematographer (Food + Lifestyle + Events)

    3 days ago

    Delhi, India Shift M Full time

    Job Description We're looking for a visual storyteller who can translate brand energy into cinematic visuals, not just someone who records footage. You should understand light, composition, rhythm, and mood, and know how to capture stories that feel alive, whether it's a plate of food, a lifestyle setup, or an on-ground brand event. If your reel reflects...

  • ▷ (Urgent Search) Shift Engineer

    3 weeks ago

    Gurgaon, Haryana, India Jones Lang LaSalle Full time

    JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong...

  • Shift Lead

    1 week ago

    Haryana, India G4S Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Shift leadDepartment:Shift lead / Security OperationsLocation:Client Premises (Pan-India deployment)Reporting To:Site In-charge / Security Manager / Client EHS HeadObjective Of The RoleTo lead and manage the shift lead function at the client site, ensuring compliance with statutory requirements and client policies, supervising the fire safety team...

  • ▷ (Urgent Search) Frontline Ps Shift Lead

    3 weeks ago

    Gurgaon, Haryana, India Taboola Full time

    Realize your potential by joining the leading performance-driven advertising company As a Frontline PS Shift Lead on the Professional Services team in our Gurgaon office you ll play a vital role in ensuring smooth day-to-day operations across the Global Support organization This role requires strong ownership of customer experience KPIs incident management...