Desktop & Network Engineer

2 weeks ago

Ahmedabad, Gujarat, India SilverXis Inc. Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Company:
Silverxis LLP

Location:
India (serving US clients)

Position:
Desktop & Network Engineer

Key Responsibilities

Network & Security Management

  • Configure and manage
    SonicWall TZ470 (firmware 7.1.3)
    and
    Fortinet 80F
    firewalls (SD-WAN, VPN tunnels, load balancing, and security policies).
  • Administer
    LAN/WAN networks, VLANs, switches/routers (Tenda)
    to maximize uptime and performance.
  • Monitor network/server health with
    Nagios Core
    , implementing alerts for rapid response.

Cloud & Collaboration Tools

  • Administer
    Google Workspace
    (user provisioning, groups, policies, security, email routing).
  • Manage
    email migrations
    (cPanel to Hostinger, domain/MX changes, forwarding) with minimal downtime.
  • Act as
    Zoom Administrator
    , handling licenses, security, and webinar/meeting setups.

Infrastructure & Communication Systems

  • Set up and maintain
    complete office IT infrastructure
    (firewalls, routers, switches, servers, end-user systems).
  • Configure and manage
    VoIP/VPBX systems
    for internal and external communication.
  • Integrate
    biometric devices with greytHR
    for attendance and reporting.
  • Perform firmware upgrades,
    backups, and disaster recovery testing
    for business continuity.

Optimization & Troubleshooting

  • Configure
    QoS
    to prioritize bandwidth for critical services (RDP, VoIP).
  • Troubleshoot issues with
    RDP, DNS, email delivery, Zoom, and cloud performance
    .
  • Optimize
    AWS workloads
    for cost efficiency and monitor billing usage.

Security & Compliance

  • Block unauthorized apps, VPN extensions, and malicious websites while whitelisting critical domains.
  • Enforce
    IAM policies, VPN security, and access controls
    for both cloud and on-prem environments.
  • Maintain detailed
    documentation
    of network and cloud setups for audits and compliance.

Collaboration & Continuous Improvement

  • Work with
    development, QA, and business teams
    to ensure smooth deployments.
  • Implement
    automation and monitoring
    to reduce downtime and manual tasks.
  • Mentor team members in networking, cloud, and collaboration tools.

Core Skills & Tools

  • Firewalls & Security:
    SonicWall TZ470, Fortinet 80F, VPN, SD-WAN, QoS.
  • Networking:
    LAN/WAN, VLANs, Switches/Routers (Tenda), RDP, DNS.
  • Cloud & Monitoring:
    Nagios Core, AWS (EC2, S3, VPC, IAM, CloudWatch, Route 53).
  • Collaboration Tools:
    Google Workspace Admin Console, Email Migration, MX/DNS.
  • Communication Systems:
    Zoom Administration, VoIP/VPBX.
  • Other:
    Backup & Disaster Recovery, Biometric-HR Integration, Documentation & Compliance.

Qualifications

  • Bachelor's degree in Computer Science, IT, or related field (preferred).
  • 3–5 years of experience
    in IT infrastructure, networking, and cloud management.
  • Strong expertise in
    firewalls, cloud platforms, and collaboration tools
    .
  • Excellent
    problem-solving, documentation, and communication
    skills.
  • Ability to work independently and collaborate with
    global teams
    .

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