Noc Engineer

5 days ago

Chennai Hyderabad Visakhapatnam, India Mouri Tech Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Job Summary & Responsibilities:

  • Triage Troubleshoot and fix the issues
  • Knowledge of ITIL process and excellent knowledge of ITSM tools ( ticketing tools )
  • Perform analysis of the functionality of software applications and suggest significant improvements.
  • Offer software application support under the supervision of the senior engineer
  • Consult skillfully with the team of software development, clients, and internal users to improve application performance.
  • Ensure very effective back-end and front-end functionality of all applications.
  • Establishing the main causes of application errors while escalating serious concerns to the Senior engineer.
  • Documenting processes proficiently and continuously monitoring the application performance metrics.
  • Provide extensive front-end support to all colleagues and clients of other departments.
  • Efficiently manage coordination at both local and international levels, whenever and wherever required.
  • . Troubleshooting and fixing the issues
  • Demonstrable experience as an application support engineer or any other related field.
  • Bachelor degree in computer science, software engineering, information systems, information technology, computer engineering, or anything similar.
  • Must be capable of managing code migration, monitoring performance, and documenting all configuration changes.
  • Significantly advanced proficiency in determining the causes of application errors and skillfully repairing them.
  • EXCELLENT COMMUNICATIONS SKILLS ARE MANDATE

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