Lead Specialist

Company:MercerDescription:

Mercer is seeking candidates for the following position based in the Pune office

This is a hybrid role that has a requirement of working at least three days a week in the office.

What can you expect?

We are seeking a highly skilled Finance and Accounting professional to join our Wealth Operations finance team. The successful candidate will play a key role in the Reconciliation Group, ensuring accurate and timely Bank & Cash reconciliations, General Ledger and Sub-Ledger reconciliations, as well as other fund-level reconciliations.

• Validate transactions in the accounting system, providing corrective actions for variances identified during research by liaising with stakeholders.
• Manage monthly reconciliations, including Bank, Contribution, Benefit, and Rollover, etc.
• Implement and monitor internal controls, operational policies, and processes.
• Recommend and execute system and process enhancements to improve efficiency.
• Ensure all requests undergo peer review as per established checklists.
• Variance Analysis and resolutions.
• Collaborate with onshore and GSD teams to develop solutions that reduce variances.
• Act as a liaison between teams to ensure seamless operations.

We will count on you to:

• Spend approximately 80% of your time on daily operational tasks.
• Dedicate 10% to issue resolution, controls, and governance.
• Allocate 10% to projects and process improvements.
• Ensure adherence to SLAs, TATs, and accuracy standards.
• Manage client relationships and enhance stakeholder engagement.
• Mentor and coach team members.
• Lead transformational initiatives to drive operational excellence.
• Focus on delivering results within defined timelines and quality standards.

Note: Applicants should be prepared to work night shifts aligned with Australia time zones.

What you need to have: 

• Analytical mindset with attention to detail
• Proven ability to meet tight deadlines and work extended hours
• Good communication, presentation, and interpersonal skills
• Knowledge of quality tools like Six Sigma, Kaizen, Lean (preferred)
• Proficiency in Excel and Oracle
• Experience in logical analysis of balance sheet and P&L.

What makes you stand out?

• An adaptable communicator, facilitator, influencer, and problem solver with good interpersonal skills
• Proven ability to work independently and collaboratively, building effective relationships across teams and stakeholders
• Good multi-tasking and prioritization skills, with a focus on meeting tight deadlines
• Highly analytical with a keen eye for detail and process improvements
• Demonstrated experience working under extended hours and managing client-driven requirements
• Proficient in streamlining and standardizing financial activities and procedures to enhance efficiency and effectiveness

Why join us?

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Flexible work arrangements
• Discounted insurances
• Incentive Compensation Plan
• Leading training and development program
• Professional environment where your career path really matters and is supported in our global organization
• Great team environment with energetic and supportive colleagues

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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