Assistant Manger IT For Food company

2 days ago


Mumbai, Maharashtra, India SG Oasis Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Role & responsibilities :

This position for Night Shift on Rotation

POS Management: (LS Retail)

  • Install, configure, and maintain point-of-sale hardware and software.
  • Staff training on system uses and policies
  • Business Central related issues handling.
  • Coordinate with cross functional teams for menu rollout and changes.
  • Coordination for timely and error-free deployment of menus across all stores and platforms.
  • Perform checker activity after go-live of menu updates.
  • Provide first-level support to stores for POS-related issues (pricing, billing, receipt printing, menu not visible, etc.).
  • Coordinate with IT/POS vendors for escalation and resolution of system-level issues.
  • Monitor POS health, sync issues, and ensure data replication to HO systems.
  • Train new store staff on POS usage and menu operations.
  • Create/Maintain menu of POS configurations, menu logs, and support tickets

Store Infra Support:

  • End user support (Desktop, Laptop, Printer & other peripherals)
  • Monitoring systems, troubleshooting hardware and software issues
  • Create and maintain accurate technical documentation, work instructions, and process documents for support activities.
  • Performing maintenance, ensuring security and compliance, and providing technical support to end-users and cross-functional teams

Key Skills & Competencies:

  • Hands-on experience with POS systems (e.g., LS Retail, Petpooja, UrbanPiper, etc.).
  • Understanding of restaurant/store operations and menu structures.
  • Hands-on experience on Excel.
  • Good communication skills for coordination with internal teams.
  • Ability to work under pressure and meet tight deployment timelines.

Contact Details:

Nita Nalawade

Interested candidates send resume on


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