Program Manager

7 days ago


Remote, India Sprinto Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 300+ employees, helping 2000+ customers across 75+ countries. We are funded by top investment funds Accel, Elevation, & Blume and have raised $32M in funding, including our latest Series B round.

As we grow, ensuring consistent, measurable, and delightful customer experiences across onboarding, adoption, and retention is critical to our success.

We are looking for a Program Manager to own the customer lifecycle program for our "Launch" segment, focusing on improving onboarding throughput and accelerating time-to-value through strong program governance and operational execution.

About the Role

This role sits within the Strategy & Operations team, acting as a programmatic owner for the "Launch" segment (early-stage customer cohort) of our customer base. You'll work closely with the CX team and collaborate cross-functionally with Sales, Product, and Marketing to design and continuously post-sale customer journeys, from onboarding to renewal.

This is a high-visibility, high-impact role for someone who thrives on creating structure in chaos, aligning multiple teams, and driving performance through process, data, and systems.

What You'll Do
  • Design onboarding journeys, touchpoint cadences, and retention interventions that accelerate time-to-value and improve early-stage customer engagement.
  • Build standardized playbooks for onboarding, adoption, and value realization across customer types to enable scale and consistency.
  • Implement lifecycle programs in collaboration with relevant stakeholders in CX, Product, and RevOps, ensuring clear adoption plans, documentation, and training.
  • Track key lifecycle KPIs such as onboarding completion time, time-to-value, expansion rate, retention, and customer health scores.
  • Run weekly operating rhythms (reviews, retrospectives, and stand-ups) to drive accountability and cross-functional progress.
  • Experiment with A/B tests and workflow variations to improve activation, engagement, and retention outcomes.
  • Troubleshoot process gaps, tool misalignments, and handoff issues through root-cause deep dives.
  • Collaborate with stakeholders within RevOps, CX, and Product to ensure clean data flows, unified metrics, and automation of key lifecycle steps.
What We're Looking For
  • 4-6 years of total experience in a business role, from which at least 3 years in program management or strategy & operations is a must.
  • Experienced candidates with backgrounds in SaaS, consulting, or operations-heavy businesses (e.g., marketplaces, logistics, quick commerce, fintech, B2B services, etc.) will be preferred.
  • An understanding of Customer Success and Account Management is desirable.
  • Strong familiarity with customer lifecycle metrics and funnel-based thinking.
  • Demonstrated ability to build scalable operational playbooks and roll them out across cross-functional teams.
  • Excellent data fluency and proficient with spreadsheets, dashboards, and working with BI teams or tools (e.g., Metabase, Looker, Tableau).
  • Some proficiency with workflow automation tools is desirable (e.g., Zapier, n8n).
  • Strong verbal and written communication skills.
  • Clear, structured thinker with a bias for action and strong execution ownership.
  • A collaborative work ethic with the ability to influence and work cross-functionally with GTM, Success, Support, and Product teams.

Why Sprinto?

This is a rare opportunity to own a key business opportunity at a critical stage of Sprinto's growth. You will have the chance to design processes from scratch, implement at scale, and continuously improve how we deliver value to our customers. If you thrive on bringing clarity to complexity and enjoy driving cross-functional impact, this role is for you.



  • Remote, India Qbits Education Pvt. Ltd Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    About UsQbits is an AI-first Computer Science education company working with schools across India, the Middle East, and the US. Qubits is a comprehensive offering that includes an advanced digital platform (an LMS that includes a digital book, concept videos, coding practice, lesson plan, assignments, auto-grading, projects, teacher dashboard, integrated...


  • Remote, India Promptora AI Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Technical Program ManagerWork Mode: Remote (Work in US Time Zones)Start Date: Immediate Joiners PreferredAbout the RoleWe are seeking a Technical Program Manager with excellent stakeholder management skills and the ability to handle 10+ concurrent projects across multiple teams. The ideal candidate will have a proven track record of delivering...

  • Program Manager

    3 days ago


    Remote, India ConSoul Solutions LLP Full time ₹ 1,00,000 - ₹ 16,00,000 per year

    We are seeking a Program Manager to partner with our clients across industries and drive their marketing technology transformation. This role requires expertise in marketing platforms, CRM systems, and customer data management, with the ability to design integrated solutions that enable personalization, automation, and measurable business impact. The ideal...

  • Program Manager

    2 weeks ago


    Remote, India Granicus Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Summary:At Granicus, we're transforming the way government engages with its citizens through cutting-edge cloud technology. Our platform connects 150 million people with over 4,000 government organizations at every level. We are seeking an exceptional Program Manager – Customer Experience Services Enablement to join our team and drive excellence in...


  • Remote, India CSG Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Job DescriptionHi, I'mRecruiter – Veena, your Recruiter and guide to joining CSG We are excited to learn more about you and your unique background.We are looking for a "Senior Program Manager - Strategic Programs"Lead highly complex, multi-product deliveries with matrix management of other Project Managers within the same project or workstream.Develop and...

  • Program Associate

    2 weeks ago


    Remote, India Kaarwan Eduventures Pvt. Ltd. Full time

    Location: Mulund West, Mumbai, India Experience: 1-3 years Education: Bachelor's degree in Architecture / Design or a related field (preferred) **Requirements**: - Proven experience in managing educational programs (online or in-person) - Proficiency in advanced architectural visualization software (e.g., 3ds Max, V-Ray) - Excellent communication,...


  • Remote, India Ocrolus Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Come build at the intersection of AI and fintech. At Ocrolus, we're on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.Our AI-powered data and analytics platform is trusted at scale, processing nearly one million credit applications...

  • Program Associate

    1 week ago


    Remote, India Pesto Full time

    **About the role**: - You will be working with a highly empowered and collaborative team of Program Managers, committed to deliver the best possible learning experience for our learners at Pesto. In this process, you will be responsible for creating and fostering cross-functional relationships with internal and external stakeholders to help Pesto learners...

  • Program Training

    3 days ago


    Remote, India vishram managment group Full time ₹ 4,20,000 - ₹ 6,30,000 per year

    Position Title: Program Training & Process CoordinatorSalary : Up to ₹35,000Department: Operations / Global ProgramsReports To: Executive Operations CoordinatorPurpose of the RoleTo serve as the central point for maintaining, simplifying, and training staff on all VIS programs (international Study, Work, J-1, Malta, Poland, Costa Rica, etc.).This role...


  • Remote, India The Ikigai Labs Full time

    **Job Summary**: **Key Responsibilities**: **Program Coordination**: - Assist in the planning and execution of academic programs, including scheduling, logistics, and resource coordination. - Collaborate with faculty members to gather course materials, syllabi, and other relevant information. - Support the development and maintenance of program timelines...