Telecaller with prior Experience in Edtech
7 days ago
Company Description
NEET PEAK is a trusted partner for students preparing for the NEET examination, providing high-quality test series, in-depth notes, and expert mentorship. Our thoughtfully designed resources are aimed at helping students grasp concepts thoroughly and confidently excel in the exam. With a commitment to excellence, NEET PEAK has become a go-to platform for effective NEET preparation.
Role Description
This is a full-time, on-site role located in Jaipur for a Telecaller with prior experience in the Edtech sector. The Telecaller will focus on reaching out to prospective students and their parents to provide counseling, explain services, and guide them through the enrollment process. The role involves effective communication, issue resolution, and maintaining exceptional customer interaction standards.
Qualifications
- Experience in telecalling, customer service, and counseling is essential
- Strong communication, interpersonal, and persuasive skills
- Ability to handle inquiries and resolve customer issues effectively
- Understanding of the Edtech sector and familiarity with education products or services
- Excellent coordination and teamwork abilities
- Strong organizational skills and attention to detail
- Proficiency in spoken and written English and Hindi
- Bachelor's degree preferred, with prior experience in a similar role in the Edtech industry
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