Product Data Specialist

Assent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.

Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.

Hybrid Work Model

At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.

As a Product Data Specialist at Assent, you will play a pivotal role in enabling informed product decisions by uncovering actionable insights across our platforms. You will be embedded within the product organization, collaborating closely with product managers, designers, operations, and other analysts to elevate our understanding of user behavior, product performance, and customer outcomes.

You'll work with a modern data and analytics stack that includes SQL, Pendo, Tableau, Salesforce, and Snowflake, enabling you to synthesize data from customer activity, in-app behavior, and business systems. Your day-to-day work will involve shaping and analyzing key product metrics (such as adoption, retention, engagement, and funnel progression), tracking the performance of new feature launches, evaluating onboarding and user journeys, and identifying opportunities to enhance product experience and value delivery.

This role is suited for an experienced analyst who is eager to go beyond reporting, someone who thrives on solving complex puzzles, influencing product direction with insight, and driving a culture of curiosity, experimentation, and measurable impact.

Key Requirements & Responsibilities

• Collect, clean, and organize data from multiple sources (Customer data, Engagement data, In-app data) to track key product metrics such as engagement, retention, and feature usage.
• Assist in building and maintaining dashboards and reports to provide real-time insights into product performance.
• Support senior analysts in analyzing data to understand user behavior and identify trends and patterns that influence product decisions.
• Collaborate with product managers & product designers to provide basic insights and data support for new feature launches, A/B testing, and user journey analysis.
• Assist in maintaining documentation of data processes, report templates, and test setups.
• Provide actionable insights with detailed business implications, and recommend optimal actions to stakeholders

We strongly value your talent, energy, and passion. It will also be valuable to Assent if you have the following qualifications

• 3-4 years of experience in data analysis, product analytics, or a related field
• University, College and/or Post Graduate Certificate in a related field;
• Familiarity with SQL or willingness to learn, and basic knowledge of data visualization tools like Tableau or Google Data Studio.
• Excellent analytical problem solver and ambitious about applying data to solve problems.
• Enthusiastic about creating change and helping others through a result-driven, pragmatic and persuasive approach
• Curious, highly driven to learn and grow
• Ability to present data and its implications in a clear and concise manner to a non-technical audience
• Strong organizational and project management skills
• Superb interpersonal skills - you are able to establish great cross-functional relationships in a team environment with a diverse group of stakeholders
• Highly adaptable and flexible - you thrive in a fast-paced, dynamic business environment and deal well with ambiguity.
• Knowledge of Pendo and its use in tracking user engagement, product usage, and onboarding flows is an asset

Life at Assent

Wellness: We believe that you and your family's well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits: It's not all about the money – well, it's a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact [email protected] and we will be happy to help.