
Assistant General Manager
1 day ago
Greetings of the day
We are hiring for a Senior Leadership role, who is expertise into hard core collection and have rich experience into team handling
Designation - Assistant General Manager - Collections
Job description: -:
- Responsible for the entire debt collection strategy and operations of a company, overseeing a large team and managing a significant portfolio of overdue accounts.
- He will develop, lead, and execute the company's collections strategy and operations.
- This role involves managing and motivating a large team, optimizing recovery processes, and ensuring compliance with all regulatory standards.
- The GM will be responsible for minimizing bad debt, improving the overall cash flow, and implementing technology-driven solutions to enhance collection efficiency.
Key Responsibilities
Strategic Leadership -:
- Design and implement a comprehensive, data-driven collections strategy to maximize recovery rates and minimize losses across all delinquent accounts.
- Develop strategies for different stages of delinquency, from early-stage reminders to legal escalation for write-offs.
- Work closely with senior management and cross-functional departments, including finance, risk management, and legal, to align collections strategy with overall business objectives.
- Identify and implement process improvements through the use of technology.
- Collaborate with other departments, such as marketing, operations, and finance, to ensure alignment with overall company goals.
Team leadership & Management with Operational Insight -:
- Lead and manage a large, multi-tiered collections team, providing coaching, training, and performance evaluation to meet or exceed departmental targets.
- Oversee day-to-day collections activities, ensuring all processes are efficient and effective for both internal teams and external agencies.
- Manage relationships with third-party collection agencies, law firms, and other service providers to ensure adherence to policies and performance targets.
- Set, monitor, and report on key performance indicators (KPIs), including recovery rates, delinquency percentages, and resolution time
- Conduct regular performance reviews and provide coaching and feedback to team members.
Risk and Compliance Management -:
- Maintain a deep and up-to-date understanding of all relevant state and federal debt collection laws and regulations,
- Establish and enforce policies and procedures to ensure all collection activities are compliant, ethical, and in line with company policy.
- Conduct regular audits of collection accounts and practices to identify areas of risk and ensure accuracy.
Data Analysis and Reporting -:
- Analyze collections data to identify trends, forecast potential losses, and provide actionable insights to senior leadership.
- Utilize and maintain collections software, CRM systems, and financial reporting tools to track performance and manage accounts effectively.
- Prepare and present regular reports on collection performance and strategic initiatives to senior management and other stakeholders.
Customer Engagement -:
- Ensure collection communications remain professional, empathetic, and compliant with brand standards.
- Handle escalated collections issues and negotiate payment agreements or settlements for complex cases.
- Work to maintain positive customer relationships where possible, balancing debt recovery with customer retention.
- Establish and maintain strong, long-term relationships with key clients, partners, and stakeholders.
- Handle escalated customer complaints and ensure high standards of customer satisfaction.
Desired Candidate Profile-:
Education: A bachelor's or master's degree in business, marketing, or a related field is typically required.
Experience: Proven experience of 10 yrs and above in a Senior leadership role of collection, credit risk management or leadership role, with a strong track record of achieving and exceeding sales and collection targets.
- Industry Experience from Steel/ Rental equipment's/Scaffolding/Building materials/ Construction/Cement industry will be an added advantage
- Rich Experience in Team Handling & help them achieving their collection targets
Industry knowledge: In-depth understanding of the specific industry, market dynamics, and customer behavior.
Skills -:
- Leadership and management: Excellent leadership skills with the ability to inspire and manage a diverse team.
- Strategic thinking: Strong analytical and strategic planning skills to develop effective Collection strategies.
- Communication: Outstanding ,communication, negotiation, and interpersonal skills.
..
-
Assistant Professor of General Management
3 weeks ago
Noida, Uttar Pradesh, India GLA University Full timeWe Are Hiring: Assistant Professor – General Management Location: GLA University, Greater Noida Campus Department: Department of Management About the Role: GLA University invites applications for the position of Assistant Professor – General Management. We are looking for committed academicians with a strong passion for teaching, research, and academic...
-
Assistant Professor of General Management
4 weeks ago
Noida, Uttar Pradesh, India GLA University Full timeWe Are Hiring: Assistant Professor – General Management Location: GLA University, Greater Noida CampusDepartment: Department of ManagementAbout the Role:GLA University invites applications for the position of Assistant Professor – General Management. We are looking for committed academicians with a strong passion for teaching, research, and academic...
-
Assistant General Manager Crm Sale
1 week ago
Noida, Uttar Pradesh, India ESSVEE SERVICES Full time ₹ 24,00,000 - ₹ 60,00,000 per yearJob Title - AGM( Assistant General Manager)Gender – MaleAge – 30 to 35 YrsQualification - PGDM / MBAExperience - 7–10 years of relevant experience in lease collection or mall leasing collectionSalary - 45k-50k(Negotiable for deserving Candidate)Job Review –We are seeking a skilled AGM( Assistant General Manager) who possesses:1) Strong understanding...
-
General Manager
5 days ago
Noida, Uttar Pradesh, India Innovaccer Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRequirements About the RoleAre you a recent graduate passionate about sales and technology? Innovaccer is hiring General Manager - Inside Sales to join our dynamic team. As we cater to the US market, this is a night-shift role aligned with US timings. This entry-level position offers hands-on training in program management, stakeholder engagement, and...
-
Personal assistant to Director General
6 days ago
Noida, Uttar Pradesh, India IMS Noida Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionWelcome to IMS Noida, a leading institution since 1998, renowned for academic excellence and values-driven education. Located in the heart of Noida, our vibrant campus offers a conducive environment for learning and growth. We provide world-class education and managerial skill enhancement opportunities for both fresh graduates and working...
-
Manager-Demand Generation
6 days ago
Noida, Uttar Pradesh, India Innovaccer Full time ₹ 20,00,000 - ₹ 25,00,000 per yearYour RoleAs an Manager-Demand Generation, who will work hand in hand with Director Demand Generation , as well as the upper management of the Marketing team to drive lead generation programs, processes, and systems. Working closely with other teams within the marketing your role will be to execute our enterprise demand generation strategy along with...
-
Assistant General Manager
2 days ago
Noida, Uttar Pradesh, India SAEL Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per yearJob Description – AGM / DGM (Civil Projects & Maintenance)Role Overview:Responsible for leading large-scale industrial and infrastructure projects (Solar, Power, Cement, and related industries) from concept to execution, ensuring timely delivery within budget, compliance to quality and safety standards, and effective stakeholder coordination.Key...
-
Sr. Engineer/Assistant Manager- Proposal
3 days ago
Noida, Uttar Pradesh, India General Energy Management Systems Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob functionProposal & EstimationDesignationLevelEmployment TypeFull TimeExperience level8-10 yearsWorkplace TypeOnsiteLocationNoida, India Must have skillsTechnical knowledgeRelationship managementProposal ManagementCost consciousnessAttention to detailQualifications1.Bachelor's degree in Mechanical Engineering or Instrumentation Engineering,8~10 years of...
-
3061-Manager-Demand Generation
2 weeks ago
Noida, Uttar Pradesh, India Innovaccer Analytics Full time ₹ 12,00,000 - ₹ 36,00,000 per yearGo to Market at InnovaccerOur GTM team is passionate about healthcare and wants to leave a positive impact in the ecosystem. We are the tip of the spear that leads the organization externally. We care deeply about our customers and want to resolve their challenges with our solutions. If this excites you, let's chat about how you can help us tell our...
-
Assistant General Manager
1 week ago
Noida, Uttar Pradesh, India Golden Peakock Overseas Full time ₹ 15,00,000 - ₹ 25,00,000 per yearExpertise in Finance, Accounts, Internal Audit, & ComplianceExp in the Manufacturing domainAccounting, Income Tax, GST, ROC filings, & corporate law complianceProven Exp account closure, budgeting, MIS, & cost managementExp in SAP B1 other ERP