Assistant Hospital Administrator

1 week ago

Thoppumpady Kochi Kerala, India Gautham Hospital Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Summary

The Assistant Hospital Administrator supports day-to-day hospital operations, ensures compliance with hospital policies and legal requirements, coordinates with departments, and helps maintain high standards of patient care, safety, and service quality.

Key Responsibilities1. Administrative & Operational Support

  • Oversee smooth functioning of all hospital departments.
  • Resolve operational issues promptly to ensure uninterrupted patient care.
  • Ensure effective coordination between medical, nursing, and support teams.

2. Legal & Statutory Compliance

  • Ensure compliance with all healthcare-related laws, rules, and statutory requirements.
  • Support documentation and follow-ups for:
  • Hospital licenses and registrations
  • Fire & safety compliance
  • Biomedical waste management compliance
  • Pollution control board requirements
  • Labour laws and staff-related statutory records (ESI, PF, etc.)
  • AERB compliance for radiology department
  • Maintain updated records for all government inspections and audits.
  • Coordinate renewal of statutory licenses (NOC, trade license, lift license, pharmacy license, etc.).
  • Ensure medico-legal case (MLC) protocols are followed correctly.
  • Assist in handling patient grievances, medico-legal documentation, and incident reporting.
  • Ensure adherence to ethical guidelines and hospital policy frameworks.

3. Quality Assurance & Accreditation

  • Support NABH / ISO accreditation processes and maintain required documentation.
  • Monitor compliance with quality standards, SOPs, and safety protocols.
  • Participate in internal audits & quality improvement meetings.

4. Patient Service & Experience

  • Address patient queries and assist in resolving complaints.
  • Monitor patient flow and ensure efficient service delivery.
  • Ensure patient care areas maintain hygiene, safety, and comfort.

5. Staff Coordination & Supervision

  • Support HR in maintaining discipline, attendance, and duty rosters.
  • Assist in staff orientation, training, and performance monitoring.
  • Promote teamwork and maintain a positive workplace environment.

6. Inventory, Procurement & Facility Management

  • Support procurement of medical and non-medical supplies.
  • Monitor equipment maintenance and AMC schedules.
  • Coordinate with maintenance, housekeeping, and security teams for daily operations.

7. Reporting & Documentation

  • Prepare daily/weekly/monthly operational reports.
  • Maintain logs, registers, meeting minutes, and administrative records.
  • Track departmental KPIs and recommend improvements.

Required Qualifications & SkillsEducation

  • Bachelor's Degree in Hospital Administration / Healthcare Management.
  • Postgraduate Degree (MHA/MBA Healthcare) preferred.

Experience

  • 1–3 years in hospital administration or related roles.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person

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