Customer Support Executive

3 days ago

Gandhi Nagar Delhi Delhi, India Balwom Textile Full time ₹ 2,16,000 - ₹ 2,64,000 per year

Job Title: Customer Support Executive

Company: Balwom Textiles India

Location: Gandhi Nagar, Delhi

Working Days: Tuesday to Sunday (Monday Off)

Salary: ₹18,000 – ₹22,000 per month (based on experience)

About the Company:

Balwom Textiles India is a leading manufacturer and wholesaler of Suits, Sarees, and Indo-Western wear, catering to both retail and wholesale customers. We take pride in our premium quality, service, and innovation in ethnic fashion.

Job Role & Responsibilities:

  • Handle customer calls, WhatsApp chats, and social media inquiries professionally and promptly.
  • Provide product details, pricing, availability, and order updates to customers and distributors.
  • Assist customers with order placements, returns, and exchange requests.
  • Maintain accurate customer interaction records and follow up to ensure satisfaction.
  • Coordinate with the sales, dispatch, and warehouse teams for smooth order processing.
  • Resolve customer complaints efficiently and escalate unresolved issues to the HR or management team when required.
  • Update customer databases and help in building strong client relationships.
  • Support in gathering customer feedback and sharing insights for service improvement.

Requirements:

  • Experience: 1–3 years in customer support (preferably in textile, retail, or fashion industry).
  • Education: Minimum 12th pass or graduate.
  • Skills: Good communication in Hindi and basic English, polite and professional phone etiquette, basic computer knowledge (Excel, WhatsApp, Email).
  • Personality: Patient, customer-focused, and team-oriented.

Benefits:

  • Salary: ₹18,000 – ₹22,000 per month
  • Monday Off (Tuesday–Sunday working)
  • Friendly work environment in the heart of Gandhi Nagar's textile market

To Apply:

Send your CV or WhatsApp your details to:

Contact Person: Vimlesh Singh – HR Manager

Balwom Textiles India, Gandhi Nagar, Delhi

Job Type: Full-time

Pay: ₹30, ₹60,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Experience:

  • Customer support: 1 year (Preferred)

Work Location: In person

  • Customer Support Specialist

    1 week ago

    Delhi, India Customer Support Full time

    1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...

  • Customer Support Specialist

    1 week ago

    Delhi, India Customer Support Full time

    1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...

  • Customer Support Executive

    4 weeks ago

    New Delhi, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities- Handle inbound and outbound...

  • Customer Support Representative

    2 weeks ago

    Gandhi Nagar, Delhi, Delhi, India Ruchi Traders Full time

    **Job Title**: Telecaller - Customer Support & Order Assistance **Location**: Delhi **Job Type**: Full-time **Key Responsibilities**: - Make and receive calls to assist customers with order-related queries and concerns - Follow up on abandoned orders and provide support to complete transactions - Handle customer complaints and escalate issues when...

  • Customer Support Executive

    3 weeks ago

    New Delhi, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- MumbaiJOB DESCRIPTIONShould knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level.DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    5 days ago

    Ashok Nagar, Delhi, Delhi, India HIKET INFOTECH PRIVATE LIMITED Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support **Responsibilities** - Managing a team of representatives offering customer support - Overseeing the customer service process - Resolving customer complaints brought to your...

  • Customer Support Executive

    3 days ago

    Tilak Nagar, Delhi, Delhi, India HIKET INFOTECH PRIVATE LIMITED Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support **Responsibilities** - Managing a team of representatives offering customer support - Overseeing the customer service process - Resolving customer complaints brought to your...

  • Customer Relation Executive

    2 weeks ago

    Sanjay Enclave, Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Hiring Now – Customer Relation Executive (CRE)Location: Sanjay Gandhi Transport NagarSalary: 15k to 25kJob Type: Full-time | On-siteAbout the Role:We are looking for a proactive and customer-focused Customer Relation Executive (CRE) to manage client interactions and ensure high levels of customer satisfaction. The ideal candidate will be the first point of...

  • Customer Support Executive

    3 days ago

    Delhi, India Dromen & Co Full time

    We are looking for a qualified _**Female Customer Support Executive**_. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. **FLUENT IN...

  • Customer Support Executive

    7 days ago

    Laxmi Nagar, Delhi, Delhi, India Bloktek Era Private Limited Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and support. You will create policies and procedures and oversee the customer service provided by the team. **Responsibilities** - Managing a team of representatives offering customer support - Overseeing the customer...