Customer & Sales Support Executive - 1 to 2 Yrs Exp

6 days ago

Kozhikode, Kerala, India Glaubetech Inventions Pvt Ltd Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Responsibilities:

  • Provide timely and professional support to customers via chat, email, and calls.
  • Understand and resolve software-related issues by guiding users through technical steps.
  • Collaborate with the technical and development teams to escalate and track unresolved issues.
  • Maintain records of customer interactions and solutions provided.
  • Assist in software demo, onboarding and training sessions for new clients.
  • Gather customer feedback to help improve product performance and usability.

Requirements:

  • Female candidates are preferred.
  • 1–2 years of experience in customer support or software support roles.
  • Excellent communication and problem-solving skills.
  • Arabic language skills are an added advantage.
  • Educational qualification: Open to any discipline.
  • Strong customer-oriented approach with patience and professionalism.
  • Ability to multitask and manage priorities effectively in a fast-paced environment.

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Paid time off
  • Provident Fund

Work Location: In person

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