Admin & Front Office Executive
3 days ago
Job Summary
Skylink Fibernet Private Limited is looking for a professional, well-presented, and customer-oriented Front Office Executive to manage front desk operations, coordinate administrative tasks, and ensure a smooth and welcoming office environment. The ideal candidate should have excellent communication skills and the ability to manage customers and internal teams efficiently.
Roles & Responsibilities Front Desk & Customer Interaction
- Greet and welcome customers, visitors, and vendors in a professional manner.
- Handle inbound calls, inquiries, and customer requests courteously.
- Provide accurate information about Skylink Fibernet services and redirect queries to the concerned departments.
- Maintain the visitor logbook and manage the appointment schedule.
Administrative & Coordination Tasks
- Manage reception area cleanliness and ensure a professional office environment.
- Coordinate with internal teams (Sales, Support, Network Ops, HR, Admin).
- Assist in scheduling meetings and managing conference room bookings.
- Handle incoming/outgoing mail, packages, and courier services.
Documentation & Data Management
- Maintain customer walk-in records, service request logs, and follow-up details.
- Assist with basic documentation, filing, and data entry tasks.
- Support HR/Admin team in onboarding formalities (forms, ID cards, etc.).
Operational Support
- Coordinate with field teams for customer appointments, service issues, and installation updates.
- Maintain inventory of office supplies and place orders when required.
- Ensure compliance with office security and safety protocols.
Required Skills & Qualifications
- Any Degree (preferred: Business Administration/HR/Customer Service background).
- Experience: 0–3 years in Front Office, Reception, Customer Service, or Administrative roles.
- Strong communication skills in English & Tamil.
- Good knowledge of MS Office (Word, Excel, Outlook).
- Pleasant personality, customer-friendly attitude, and strong interpersonal skills.
- Ability to multitask, prioritize, and handle pressure professionally.
- Well-groomed, presentable, and disciplined.
What Skylink Fibernet Offers
- Competitive salary and performance-based benefits.
- Friendly and supportive work environment.
- Professional growth and skill development opportunities.
- Exposure to telecom and high-speed internet service industry operations.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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