Front Desk Executive

2 weeks ago

Bibwewadi Pune Maharashtra, India Dr Shahs Full time ₹ 10,000 - ₹ 1,40,000 per year

About Us:

Dr. Shah's is a multi-speciality clinic and also a runs aninstitute for non-medicos and medicos. We pride ourselves on professionalism and excellence in client service. We're seeking a dynamic and organized Front Desk Executive to join our team and be the face of our organization.

Job Description:

As a Front Desk Executive, you will be the first point of contact for our clients, students, and visitors. You'll play a crucial role in ensuring smooth day-to-day operations while maintaining a welcoming and professional environment.

Responsibilities:

- Greet and welcome clients, visitors, and students with a friendly demeanor.

- Manage incoming calls, emails, and messages, providing accurate information or directing queries to the appropriate person.

- Schedule and confirm appointments for consultations, classes, or events.

- Maintain the reception area's cleanliness and ensure it reflects the organization's standards.

- Manage and update records, including visitor logs, appointment schedules, and student inquiries.

- Handle billing and payments as needed, ensuring accuracy and professionalism.

- Provide general administrative support to the team, including data entry, filing, and inventory tracking.

- Address client and visitor inquiries with a focus on customer satisfaction.

Qualifications:

- Proven experience as a front desk executive, receptionist, or in a similar customer-facing role.

- Excellent communication and interpersonal skills.

- Proficient in MS Office (Word, Excel, and Outlook) and basic office equipment.

- Strong organizational skills with the ability to multitask and prioritize work.

- Professional appearance and a positive attitude.

- Bachelor's degree or diploma in a relevant field is preferred but not mandatory.

Why Join Us?

- Opportunity to be part of a growing organization in the cosmetology and aesthetics industry.

- Work in a professional, friendly, and dynamic environment.

- Competitive salary and growth opportunities.

How to Apply:

Please submit your updated resume along with a cover letter detailing your relevant experience and why you're a great fit for this role.

We look forward to welcoming you to our team

Job Type: Full-time

Pay: ₹10, ₹14,000.00 per month

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • total work: 2 years (Preferred)
  • Front desk: 2 years (Preferred)

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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