Pharmacy Operations Manager

4 days ago

Bengaluru, Karnataka, India ANASTOMOS Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Title: – Pharma Operations Manager

Location:
Bangalore corporate office / Need to visit the branches as per the schedule or monthly calendar.

Department:
Operations

Reporting To:
Head of Pharmacy Operations

Roles & Responsibilities:

The key responsibilities of Pharmacy Operations Manager is to oversee the daily functions of a pharmacy, ensuring smooth operations, regulatory compliance, and effective staff management.

They are responsible for inventory control, optimizing workflows, maintaining high customer service standards, and managing the pharmacy budget.

Key Responsibilities:

Daily Operations & Workflow:

Ensuring the pharmacy runs efficiently, safely, and in compliance with all relevant regulations.

Staff Management:

Hiring, training, and managing pharmacy staff, including performance evaluations and scheduling.

Inventory Management:

Monitoring and controlling medication inventory, ensuring proper storage and minimizing waste.

Compliance & Safety:

Maintaining compliance with all applicable laws, regulations, and safety standards.

Customer Service:

Ensuring excellent customer service and resolving any issues or concerns related to medication dispensing or service.

Financial Management:

Managing the pharmacy budget, tracking expenses, and ensuring financial performance.

Process Improvement:

Analyzing performance metrics, identifying areas for improvement, and implementing changes to optimize workflows.

Quality Assurance:

Implementing quality assurance programs, monitoring medication errors, and ensuring adherence to safety protocols.

Collaboration:

Working with other healthcare professionals to optimize patient care and ensure proper medication management.

Key Skills:

Leadership & Management:

Strong leadership, communication, and interpersonal skills are essential for managing staff and leading a team.

Pharmacy Operations Experience:

pharmacy setting, including experience with pharmacy management systems, is typically required.

Knowledge of Regulations:

Deep understanding of Indian pharmacy laws, licensing, and compliance rules

Analytical & Problem-Solving Skills:
Ability to analyse data, identify issues, and implement solutions.

Financial Acumen:
Understanding of pharmacy budgeting and financial management.

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