Front Desk Receptionist

2 days ago


Cochin, Kerala, India Univive Full time ₹ 3,00,000 - ₹ 5,00,000 per year

Job Title: Receptionist cum Tele callerLocation: Kochi, IndiaCompany: UniviveExperience Level: 1 Years Employment Type: Full-TimeAbout Univive:Univive is a prominent overseas education consultancy dedicated to helping students realise their dreams of studying abroad. With deep-rooted partnerships with leading global universities and a student-first approach, we offer expert guidance and personalised support throughout the admissions journey. Our goal is to empower students with accurate information and the confidence to make informed choices for a successful international academic experience.

Position OverviewWe are currently seeking a dynamic and enthusiastic Receptionist cum Telecaller – Overseas Education to join our Kochi team. In this role, you will serve as the first point of contact for prospective students and their families, playing a key part in lead generation and engagement. You will be responsible for initiating conversations, explaining our services, and scheduling appointments for our experienced counsellors.

Your communication skills and ability to build rapport quickly will be crucial in helping students take their first step toward studying abroad. Key Responsibilities:Outbound Communication & Lead Generation:Make high-volume outbound calls to prospective students and parents to introduce Univive's overseas education services. Clearly communicate information about study destinations, university partnerships, courses, admission timelines, and the benefits of choosing Univive.

Appointment Setting:Schedule counselling sessions with students and parents, coordinating with the admissions and counselling team to ensure smooth follow-through. Lead Nurturing & Follow-ups:Conduct regular follow-ups with interested leads through phone calls, WhatsApp, SMS, and email to maintain engagement and support the conversion process. CRM & Data Management:Accurately input, update, and maintain student interaction details and call outcomes in the CRM system to ensure proper tracking and reporting.

Team Collaboration:Work closely with counsellors and marketing staff to align calling activities with ongoing campaigns and events such as webinars, seminars, and information sessions. Customer Service:Greet and assist visitors, clients, and staff in a courteous and professional manner. Answer, screen, and forward incoming calls and emails.

Maintain a tidy and organised reception area. Manage appointment scheduling and visitor logs. Handle incoming and outgoing mail and deliveries.

Provide basic administrative support such as filing, photocopying, and data entry. Coordinate with internal departments for smooth office operations. Performance Targets:Achieve or exceed set daily, weekly, and monthly call targets and lead conversion benchmarks.

Qualifications & Requirements:Bachelor's degree in any discipline (preferred fields: Communications, Education, Marketing, or related areas). Minimum of 1 year of experience in telecalling, telesales, customer service, or similar roles (experience in the overseas education industry is highly desirable). Fluent verbal communication skills in English and at least one regional language (Malayalam preferred).

Confident, energetic, and persuasive personality with a strong customer-oriented approach. Basic proficiency in MS Office, email communication, and CRM platforms. Excellent listening skills and ability to understand and respond to customer needs.

Self-motivated and able to work both independently and collaboratively within a team.



  • Cochin, Kerala, India KSR ELITE GROUP Full time ₹ 1,68,000 - ₹ 2,16,000 per year

    We are seeking a courteous, organized, and proactive Front Desk Receptionist to serve as the first point of contact for guests, clients, and staff. This role is essential in creating a welcoming environment and ensuring smooth day-to-day operations at the front desk.Job Type: Full-timePay: ₹14, ₹18,000.00 per monthBenefits:Flexible scheduleFood...


  • Cochin, Kerala, India Realtyfield Advisors Private Limited Full time ₹ 10,000 - ₹ 1,50,000 per year

    We are seeking a professional, articulate, and personable Receptionist to serve as the first point of contact for our office. The ideal candidate will possess excellent communication skills, a high level of proficiency in English, and the ability to deliver a consistently positive and welcoming experience. This role is essential to ensuring efficient front...


  • Cochin, Kerala, India ENBRIDG INTERNATIONAL TRAINING CAMPUS Full time ₹ 13,000 - ₹ 18,000 per year

    Job Title: Front Office ExecutiveLocation: ErnakulamOffice Timing: 7:30 AM to 4:00 PMSalary: Up to ₹18,000 per monthEmployment Type: Full-timeJob Summary:We are looking for a professional and courteous Front Office Executive to manage our front desk and perform a variety of administrative and clerical tasks. The ideal candidate should have excellent...

  • Receptionist

    2 days ago


    Cochin, Kerala, India Audion Interiors Full time ₹ 1,80,000 - ₹ 2,00,000 per year

    Role DescriptionThis is a full-time, on-site Receptionist role located in Thevakkal , Ernakulam . As a Receptionist, you will be responsible for answering telephone calls, handling customer inquiries, performing clerical duties, and providing excellent customer service.QualificationsExcellent phone etiquette and communication skillsExperience in receptionist...


  • Cochin, Kerala, India Cureocity Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionCureocity is a cutting-edge HealthTech company offering a holistic approach to healthcare, including medical consultation, psychological care, fitness training, and diet monitoring. Our mission is to transform conventional healthcare into a personalized, people-centered journey by addressing physical, physiological, and psychological...

  • Receptionist

    2 days ago


    Cochin, Kerala, India cpooldigitallearning Full time ₹ 1,92,000 - ₹ 2,40,000 per year

    We are looking for a friendly, organized, and proactive Receptionist to be the first point of contact for our company. As a Receptionist, you will handle front desk tasks, welcome guests, answer phone calls, and support the smooth day-to-day operations of the office. Key ResponsibilitiesGreet and welcome visitors in a professional manner Answer, screen, and...

  • Front Desk Manager

    2 days ago


    Cochin, Kerala, India Delta Academy Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Front Desk Manager – Education SectorLocation: Kaloor, KochiExperience Required: 3–5 Years (Preferred in EdTech / Education Industry)Gender Requirement: Female Candidates OnlyWe are looking for a Front Desk Manager to be the first point of contact for our institution. The ideal candidate should be professional, organized, and experienced in managing...


  • Cochin, Kerala, India Marriott Full time

    JOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements Front office areas include Bell Door Staff Switchboard and Guest Services Front Desk Strives to ensure guest and employee satisfaction and achieve the operating budget Assists in completing financial and...

  • Front Office Staff

    12 hours ago


    Cochin, Kerala, India IBI Fitness Full time ₹ 8,000 - ₹ 1,00,000 per year

    Front Desk Representative responsibilities include:Keeping front desk tidy and presentable with all necessary materialGreeting and welcoming desks as they approach the front deskAnswering questions and addressing complaintsHiring a Front Desk Representative?Job briefWe are looking for a pleasant Front Desk Representative to undertake all receptionist and...


  • Cochin, Kerala, India TECH U INTERNATIONAL ACADEMY Full time ₹ 12,000 - ₹ 15,000 per year

    We are inviting applications for the position of Front Office Staff at our institution.Requirements:Minimum 1 year of experience in front office/receptionist rolesExperience in educational institutions will be an added advantageStrong communication & interpersonal skillsPleasant personality with a student-friendly approachBasic computer knowledge (MS Office,...