Business Analyst

3 days ago

Bengaluru, Karnataka, India PriceEasy AI Full time ₹ 12,00,000 - ₹ 24,00,000 per year

About PriceEasy

PriceEasy is a fast-growing SaaS company transforming how fuel and convenience retailers manage pricing, location intelligence, and in-store profitability. Our AI-powered platform equips retailers with real-time insights to improve decision-making, boost margins, and optimize operations across the board. As a VC-backed organization, we are scaling rapidly and building an environment where innovation, collaboration, and customer impact take center stage.

Position Overview

We are seeking a highly analytical and detail-oriented
Business Analyst
to support our Customer Success Managers (CSMs), streamline client onboarding, and provide post-deployment support. This role requires strong analytical capabilities, exceptional communication skills, and prior experience working with international clients.

Key Responsibilities

Data Analysis & Reporting

  • Pull, analyze, and interpret data to support business decisions.
  • Build reports, dashboards, and metrics to track client and product performance.
  • Generate periodic project monitoring reports and perform ad hoc analyses for clients.

Client Onboarding & Support

  • Collaborate with CSMs to ensure smooth client onboarding and implementations.
  • Provide post-deployment support and troubleshooting assistance to clients.
  • Act as a point of contact for data-driven queries and insights.

Business Process & Documentation

  • Document business processes using modelling methodologies.
  • Identify gaps, propose improvements, and design new process flows.
  • Ensure effective knowledge transfer and maintain documentation repositories.

Cross-functional Collaboration

  • Work closely with product, tech, and operations teams to communicate client requirements and feedback.
  • Support project management activities by monitoring timelines, deliverables, and escalations.
  • Contribute to product enhancement discussions by translating business needs into technical requirements.

Additional BA Functions

  • Conduct root cause analysis for client-reported issues.
  • Perform market and competitive research to provide insights supporting client strategies.
  • Support internal stakeholders with data insights to drive operational excellence.

Skills & Qualifications

  • Bachelor's degree in Business, Economics, Computer Science, Engineering, or related field.
  • 2–3 years of experience as a Business Analyst, preferably in SaaS or client-facing environments.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Proficiency in SQL, Excel, and BI/Visualization tools.
  • Excellent verbal and written communication skills, with experience interacting with international clients.
  • Ability to document requirements, processes, and workflows effectively.
  • Flexible, adaptable, and proactive in a fast-paced environment.

What We Offer

  • Exciting Career Growth:
    Be part of a VC-backed company building industry-defining technology.
  • Cutting-Edge Environment:
    Collaborate with innovators and shape the future of fuel & convenience retail.
  • Competitive Compensation:
    Market-leading salary and benefits aligned with your expertise.
  • Collaborative Culture:
    Supportive, inclusive, and growth-focused workplace that encourages innovation.

Location:
Residency Road, Bengaluru, India

Working Mode:
Rotational

  • Day Shift: 11 AM – 8 PM (Work from Office)
  • US Shift: 6 PM – 2 AM (Work from Home)

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