Job Openings For Process Trainer(AR Caller)- NTT DATA
7 days ago
Dear candidate,
Greetings from NTT DATA,
We are looking for AR Caller with 3 years of experience with Denial Management.
In these roles, you will be responsible for:
- Conducting/managing industry, process, compliance refreshers internal certification programs (as applicable).
- Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars.
- Developing/managing content (SOPs and training materials) as per NTT/client standards.
- Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance).
- Reporting training progress and training dashboards to management.
Requirements for this role include:
- Overall 3+ year(s) of experience in BPO/US Healthcare Domain/Training.
- 3+ year(s) of experience in AR Calling with Denial Management with some prior involvement in training activities, however minimal, would be a value addition.
- Should have strong passion towards Training, conducting Training.
Working Hours:
Ability to work regularly scheduled US shifts from Monday - Friday in Office.
Interested candidates Please forward your resume to
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