Customer Support Executive- NOIDA

2 weeks ago

Noida, Uttar Pradesh, India Bestal Hr Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We are looking for a qualified Customer support executive to manage a team of representatives who will offer excellent customer service and after-sales support.

1. Resolving customer complaints brought to your attention.

2. Possessing excellent product knowledge to enhance customer support.

3. Maintaining a pleasant working environment for your team.

4, Excellent interpersonal written and oral communication skills.

5. Sound at maintaining and updating Excel sheets.

6. Communicating with third-party service providers like Vodafone, Airtel, and Shiprocket.

7. Real-time resolution of customer issues.

8. Proper diagnosis of issues related to the Application, Server, or IOT devices.Role & responsibilities

Preferred candidate profile

Regards

Nikita Sharma

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