
Receptionist and telecaller
1 week ago
We are looking for a Telecaller to join our team and handle inbound and outbound calls to customers. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle pressure.
Key Responsibilities:
- Make outbound calls to potential customers to promote products/services.
- Handle inbound queries and resolve customer issues effectively.
- Maintain records of conversations and update the customer database regularly.
- Follow communication scripts and company guidelines.
- Meet daily/weekly/monthly targets for calls and conversions.
- Provide accurate information and generate interest in the offered services.
- Schedule appointments or follow-ups as needed.
Requirements:
- Minimum Qualification: 12th Pass (Graduate preferred)
- Good communication skills in English, Hindi & odia.
- Basic computer knowledge (MS Office, data entry).
- Ability to handle rejection and stay motivated.
- Prior experience in telecalling, telesales, or customer service is a plus.
Preferred Skills:
- Sales-oriented mindset.
- Good listening and problem-solving skills.
- Ability to work independently and in a team.
Job Type: Full-time
Pay: ₹8, ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
Work Location: In person
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