Assistant Manager
7 days ago
Job Title: Assistant Manager – Tikuji-ni-wadi
Location: Chitalsar road , Manpada ,Thane West
Department: Operations / Park Management
Reports To: Park Manager / General Manager
Job Summary:
The Assistant Manager is responsible for supporting the overall operations, guest services, safety, staff management, and maintenance activities of the water park and amusement park. The role involves assisting in daily supervision, ensuring excellent guest experiences, maintaining high safety and hygiene standards, and driving operational efficiency.
Key Responsibilities:1. Operations & Administration
- Assist in planning, organizing, and supervising daily park operations (rides, attractions, food outlets, retail, and ticketing).
- Monitor and ensure adherence to operational policies, procedures, and safety regulations.
- Coordinate with maintenance, security, and housekeeping teams to ensure park readiness.
- Oversee water quality, filtration systems, and ride inspections in collaboration with technical teams.
- Support budgeting, procurement, and inventory management processes.
2. Staff Supervision & Training
- Assist in recruitment, scheduling, and performance monitoring of park staff (lifeguards, ride operators, housekeeping, F&B, etc.).
- Conduct or coordinate regular training on customer service, safety, and operational procedures.
- Ensure adequate staffing levels during weekends, holidays, and peak seasons.
3. Guest Experience & Customer Service
- Ensure guests enjoy a safe, clean, and memorable experience.
- Handle guest inquiries, feedback, and complaints promptly and professionally.
- Coordinate with marketing teams to implement promotions, events, and special programs.
4. Safety & Compliance
- Enforce compliance with local laws, health and safety standards, and company policies.
- Monitor water safety protocols, lifeguard operations, and emergency response plans.
- Conduct regular inspections and safety audits of rides, attractions, and facilities.
Job Types: Full-time, Permanent
Pay: ₹35, ₹40,000.00 per month
Benefits:
- Food provided
Education:
- Bachelor's (Preferred)
Work Location: In person
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