Team Lead

4 hours ago

Ahmedabad, Gujarat, India VasyERP Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About Us:

VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally.

About the Role:

Customer service leads are in charge of overseeing the day-to-day operations of their company's customer service department. They commonly manage a team of customer service representatives and may also be responsible for developing new policies or procedures to improve the quality of service being provided.

Roles and Responsibilities:

  • Coordinating with other departments to ensure that customer service issues are resolved quickly and efficiently
  • Creating reports on customer feedback or satisfaction to help improve the customer service experience over time
  • Work with the goal of improving retention rates
  • Developing and implementing process improvements to increase efficiency in customer service operations
  • Helping customers by answering questions, resolving problems, and providing information about products and services Managing a team of customer service representatives to ensure they are providing excellent service to customers
  • Interacting with customers directly to answer questions about products or services
  • Organizing and conducting training sessions for new employees on company policies and procedures for dealing with customers
  • Measuring performance by conducting regular audits to identify areas for improvement and make adjustments accordingly

Candidate Requirement:

  • 5+ years of experience in Customer Support/Technical Support.
  • Excellent communication skills
  • Prompt, Responsive, Responsible and Friendly approach to customer situations.
  • They need to know how to resolve customer issues quickly and professionally while also motivating their team to provide excellent service at all times
  • Team Handling experience is required

  • Team Lead

    3 weeks ago

    Ahmedabad, Gujarat, India Topia Life Sciences Full time

    Position OverviewWe are seeking an experienced and motivated Team Leader to lead a group of researchers and engineers in developing innovative solutions in image processing, computer vision, and deep learning. The ideal candidate will combine strong technical expertise with proven leadership skills to drive cutting-edge projects from concept to deployment,...

  • Team Lead

    3 weeks ago

    Ahmedabad, Gujarat, India Topia Life Sciences Full time

    Job DescriptionPosition OverviewWe are seeking an experienced and motivated Team Leader to lead a group of researchers and engineers in developing innovative solutions in image processing, computer vision, and deep learning. The ideal candidate will combine strong technical expertise with proven leadership skills to drive cutting-edge projects from concept...

  • Team Lead

    2 weeks ago

    Ahmedabad, Gujarat, India Topia Life Sciences Full time

    Position OverviewWe are seeking an experienced and motivated Team Leader to lead a group of researchers and engineers in developing innovative solutions in image processing, computer vision, and deep learning. The ideal candidate will combine strong technical expertise with proven leadership skills to drive cutting-edge projects from concept to deployment,...

  • Team Lead

    2 weeks ago

    Ahmedabad, Gujarat, India Topia Life Sciences Full time

    Position Overview We are seeking an experienced and motivated Team Leader to lead a group of researchers and engineers in developing innovative solutions in image processing, computer vision, and deep learning . The ideal candidate will combine strong technical expertise with proven leadership skills to drive cutting-edge projects from concept to...

  • Team Lead

    3 weeks ago

    Ahmedabad, Gujarat, India IMS GROUP Full time

    About Company:IMS People is an Offshore Recruitment Services company.We help staffing firms globally with our extensive range of tailored services.From recruitment & administrative services to accounting support, property preservation services, and bespoke one-off creative solutions, we empower our clients to gain a commercial advantage in their...

  • Team Lead

    1 week ago

    Ahmedabad, Gujarat, India Opes Healthcare Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role & responsibilitiesLead, mentor, and manage the Pharmacovigilance QA team to ensure effective execution of QA activities.Develop, implement, and maintain QA processes, procedures, and tools aligned with regulatory guidelines (e.g., ICH, FDA, EMA).Monitor and ensure compliance of pharmacovigilance activities with applicable regulations and internal...

  • Team Lead

    5 hours ago

    Ahmedabad, Gujarat, India Paytm Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Roles and responsibilities:Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants.Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products ensuring product...

  • Team Lead

    7 hours ago

    Ahmedabad, Gujarat, India Topia Life Sciences Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position OverviewWe are seeking a highly skilled and motivated Team Leader with expertise in AI-driven drug discovery, deep learning, and computational chemistry to lead a cross-disciplinary research team. The successful candidate will guide the design, development, and application of advanced AI/ML models for accelerating drug discovery, molecular design,...

  • Team Lead

    1 week ago

    Ahmedabad, Gujarat, India Milacron Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Position Summary:The purpose of this role is to ensure that the best safety standards are followed in the organization and the certification of ISO.Work You'll Do:Internalizing EHS Policy and strengthening safety culture through motivational & awareness programs, safety campaigns, and training.Responsible for safety & environmental compliance with local &...

  • Lead Architectural Team

    2 weeks ago

    Ahmedabad, Gujarat, India beBeeLeadership Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Urban Frame, a leading design practice in Bengaluru, is seeking an experienced professional to lead and guide our architectural teams.We require a seasoned Team Lead with 10 to 15 years of experience in managing and mentoring project teams. The ideal candidate should have a Bachelor's degree in Architecture and a strong portfolio of work, preferably in Real...