AI Developer

11 hours ago

Chennai, Tamil Nadu, India Business Integrity Services Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Job Title: Senior Associate - AI Developer (Voice AI & Agentic AI)

Location: Chennai, India

Experience: 3+ Years

Employment Type: Full-Time (Work from Office)

Job Summary:

We are seeking a proactive and technically skilled AI Developer with a strong foundation in Prompt Engineering, Python, and API integrations, along with exposure to Agentic AI systems. The ideal candidate will have at least 1 year of hands-on experience in voice-based AI solution development, and a passion for building intelligent, autonomous systems that enhance business communications through inbound and outbound voice automation. You will play a critical role in implementing real-world Agentic AI capabilities and integrating them with CRMs and communication platforms using tools like BlandAI or similar.

Key Responsibilities:


• Design and develop AI-powered voice agents for automated inbound and outbound calls using BlandAI or equivalent tools.


• Apply Agentic AI principles to enable autonomous decision-making and task execution in business workflows.


• Engineer and fine-tune prompts for LLMs to drive accurate and context-aware voice responses.


• Customize language models for domain-specific use cases (e.g., customer service, lead generation).


• Collaborate with internal teams to define and implement voice interaction flows and workflows.


• Build and maintain Python-based AI pipelines, integrating with third-party APIs and services.


• Integrate AI solutions with CRMs (e.g., Microsoft Dynamics) and communication platforms.


• Monitor model performance, handle fine-tuning, and ensure high voice recognition accuracy, especially for US-based users.


• Use workflow automation tools like n8n (or similar) for efficient orchestration of business logic.


• Diagnose and troubleshoot issues related to AI agents, APIs, or voice platforms.

Required Skills & Qualifications:


• Bachelor's degree in computer science, Artificial Intelligence, Engineering, or a related field.


• 2+ years of software development experience with a minimum of 1 year building AI/ML-based voice solutions.


• Strong experience in Prompt Engineering, including crafting, testing, and optimizing prompts for LLMs.


• Good understanding of Agentic AI concepts and implementation in task automation workflows.


• Proficiency in Python and working with tools like VS Code.


• Experience with API integrations, RESTful services, and working with third-party platforms.


• Knowledge of NLP, ASR (Automatic Speech Recognition), and text-to-speech (TTS) systems.


• Strong logical thinking and debugging skills, with attention to detail.


• Good verbal and written communication skills.

Preferred Qualifications:


• Experience with BlandAI, or similar voice automation platforms.


• Familiarity with n8n or other low-code automation tools.


• Experience integrating AI workflows with CRMs like Microsoft Dynamics.


• Exposure to voice call analytics and performance tuning.


• Prior work experience in domains such as healthcare or customer service is a plus.

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