
Supply Chain Manager
1 week ago
Operational Oversight
· Manage end-to-end back office processes including documentation, compliance across supply chain , KYC process and trade finance.
· Ensure timely and accurate execution of operational tasks
· Oversee customer service operations including query resolution, service-level adherence, and escalation management.
Team Leadership & Performance
· Lead and mentor a team of analysts and associates; set KPIs and monitor performance.
· Conduct regular training to enhance domain knowledge and productivity.
· Foster a culture of accountability, collaboration, and continuous improvement.
· Roll-out of New Initiatives and Progress update to Customer and internal stake holders
Compliance & Risk Management
· Ensure adherence to internal controls, regulatory guidelines (RBI, FEMA, AML), and audit requirements.
· Validate documentation to prevent operational and financial risks.
Process Optimization
· Identify bottlenecks and implement automation or process enhancements to improve turnaround time and accuracy.
· Collaborate with IT and product teams to streamline workflows and integrate digital tools.
Stakeholder Management
· Liaise with internal departments (Finance, Legal, Sales) and external partners (banks, logistics providers, clients).
· Represent the operations team in audits, client meetings, and strategic planning sessions.
Job Types: Full-time, Permanent
Pay: ₹40, ₹50,000.00 per month
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