TeleCaller
13 hours ago
Company Description
Renovo Assets provides comprehensive asset management solutions across various key industries. Specializing in managing non-performing assets (NPAs), the company offers cost-effective techniques to address challenges faced by businesses and financial institutions. By managing NPAs efficiently, Renovo Assets helps organizations optimize liquidity and support economic growth. Through professional services, they assist banks and financial institutions in minimizing NPAs, unlocking resources, and focusing on developmental goals.
Role Description
This is a full-time on-site role for a TeleCaller, based in New Delhi. The TeleCaller will be responsible for reaching out to potential clients to promote Renovo Assets' asset management solutions, maintaining accurate records of conversations, addressing client inquiries, and building positive relationships. Additional tasks include providing post-call feedback and assistance to ensure customer satisfaction and organizational goals are met.
Qualifications
- Strong communication, interpersonal, and customer service skills
- Basic knowledge of NPA management and asset recovery (preferred but not mandatory)
- Ability to operate and maintain records using standard office software and tools
- Sales, negotiation, and problem-solving skills for converting leads into relationships
- Fluency in English and Hindi; additional regional languages are an advantage
- Comfortable with a fast-paced, target-driven environment
- High school diploma or equivalent; a bachelor's degree is a plus
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