Transition Manager
4 hours ago
JOB DESCRIPTION: TRANSITION MANAGER
Purpose of the Role:
The Transition manager will lead the transition of services between BP/GES and between GES/BPO. Projects beyond transition of services may also occur.
Job Overview:
As a Transition Manager, responsibilities will include: Creating and executing detailed transition plans, outlining tasks, timelines, and resources. Coordinating with project teams and departments to ensure alignment with transition objectives.
Key Responsibilities:
- Lead end-to-end transition strategy & solution, along with the process owners by consolidating relevant inputs from cross functional teams, in line with the solution
- Participate in/lead Pre-Transition Workshops to gain further insight and fine tune the transformation solution
- Create comprehensive transition plans outlining key milestones, timelines, and deliverables
- Communicate effectively with all stakeholders to keep them informed about progress.
- Identify potential risks associated with transitions and develop mitigation strategies.
- Oversee hand-over upon completion of the implementation project
- Appropriately record project activities, accurately track, and concisely report project statuses
- Manage escalations and effectively utilize higher management in resolving challenging problems
- Deliver project within budget, scope and timeline
Qualifications & Experience
- Bachelors/Masters degree
- 810 years of experience in managing complex Transition Projects, ideally Process Transformation Projects, including workshop facilitation
- Strong Project management skills, preferably experience in project management tools (e.g. LSS, PMP, Agile, Waterfall and Scrum)
- Lean Six Sigma Green Belt preferred.
- International experience required
- Knowledge of business cases and capacity planning
Critical Competencies:
- Strategic thinking and E2E process orientation.
- Drive to get things done
- Strong analytical and problem-solving skills. Critical-thinking mindset.
- Excellent communication and stakeholder management. Ability to influence without authority
- Comfortable with ambiguity and proactive in resolving blockers
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