Senior User Experience Designer

Your role

The advertised position is in the Design & Customer Experience team and offers the opportunity to work with a diverse and international group of innovators, on a variety of products and innovation horizons.

We are looking for a
UX/UI Designer
to take-over a central role for design of future experiences in B2C and B2B. You will contribute to:

• Identify customer insights and translate customers perspective into tangible experience concepts and solutions
• Create inclusive user experience for digital customer touchpoints like mobile apps, web portals, smart TVs, wearables, conversational interfaces, ensuring compliance with accessibility standards (e.g: WCAG 2.2 AA)
• Create and compose user experience strategies in the sweet spot of desirability, feasibility, viability, and integrity
• Improve user experience end-to-end along customer journeys, ensuring usability for all, including people with disabilities
• Craft experience prototypes of various fidelity levels
• Validate user experience concepts with customers
• Contribute to design teams and related activities across all phases of innovation development process, from initial research to final roll-out
• Apply design thinking and tailored user-centric methods in interdisciplinary project teams, contributing along the process with top experts from multiple domains
• Provide customer-centric storytelling and solutions for business decisions
• Explore and transfer newest technologies into experience solutions and keep the team ahead of time
• Share knowledge and skills and help colleagues and team to grow

Your profile

The advertised position requires a selected set of experience and skills:

• Bachelor and Master's degree in design field (e.g. user experience design, interaction design) and 6-8 years of work experience in user experience and user interface design
• Basic knowledge on accessibility (AX) standards and related design principles
• Fluent in English
• Digital concept and solution expert with profound practice of crafting digital User Experiences for various customer touchpoints (e.g. web and mobile) and product-/service categories
• Expert in creation and usage of accessible design systems
• Expertise in UI design (visual design, graphic design)
• Method expert for user experience and interaction design related activities, from early exploration to realization
• Moderator and facilitator of design thinking formats, customer-centric workshops and design sprints
• Domain expert with experience of applying user-centric and accessibility-focused design activities along the product development process in agile and interdisciplinary projects
• Deep understanding on digital product development processes and related close collaboration with software engineers
• Communicator who supports decision makers to challenge conventional practices and to instill customer perspective in decision-making processes
• Storyteller with the ability of visualizing ideas and solutions, communicate experience strategies and encourage collaboration
• Future thinker with the ability to inspire teams with knowledge of user experience design trends, new interaction paradigms and latest experience related technologies
• You are driven by curiosity and empathy, thrilled to explore positive use of technologies for human being and environment
• You embrace complex challenges and problems and inspire new ways of thinking
• You are resilient and understand the complexity of working for a large organization.
• You are flexible to take different roles and to contribute with different skillset, adapting to teams and projects' needs.
• You drive for excellence and are on the path of lifelong learning
• You rank team always over ego and are passionate about collaboration with people from many cultures