
HR operations executive-US voice process
2 weeks ago
Job Title: Human Resource Operations Executive
Job Type: 6-Month Contract (extendable based on performance)
Location: Bangalore ,Mumbai & Pune
Work Mode: Work from Office (WFO)
Night Shift:0 Rotational (Aligned to US Time Zones)
Work Days: Rotating week (Mon–Fri, Tue–Sat, or Wed–Sun)
Job Purpose
To support HR operations by handling employee and candidate queries through calls, emails, and chats. This role focuses on recruitment support, document verification, and resolving HR related concerns with accuracy and professionalism.
Key Responsibilities
- Handle incoming HR queries via phone, email, and chat
- Accurately log all interactions into HR systems (e.g., ServiceNow)
- Support onboarding and rehiring processes
- Guide users on using self-service HR tools and portals
- Follow data privacy (GDPR) and security protocols
- Conduct proper identity and document verification
- Make follow-up calls when necessary
- Keep documentation (DTPs, Knowledge Base, SharePoint) up to date
- Maintain attendance and adhere to HR policies
- Deliver excellent service to avoid complaints and escalations
Salary and pay details
Fresher: 25000
Experienced:56000( Must provide previous company documents)
Interview Process
Versant Test – Minimum score: 60
Communication/Discussion (CD) Interview
Operations Interview
Job Type: Full-time
Pay: ₹300, ₹600,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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