Lead Platform Engineer

Join Our Journey at VuNet

VuNet is a pioneer in Business Journey Observability , leveraging Big Data and Machine Learning to transform digital experiences across the financial services. Our deep-tech platform provides end-to-end visibility into customer journeys — empowering proactive issue resolution, operational resilience, and superior user satisfaction.

If you've ever used instant payment systems like UPI, chances are you've already experienced the power of our platform — we monitor over 28 billion digital transactions monthly (that's equal to watching 3 years of tik-tok videos) , touching 300 million users with leading banks and financial institutions .

VuNet is Series B funded, part of NASSCOM DeepTech Club, awarded NASSCOM's AI Gamechanger, recognized in Forbes DGEMS 200 and by several global analysts including Gartner, Omdia.

We're building a new category of observability purpose-built for complex digital journeys — across payments, lending, core banking and more — already powering some of the largest banks in India and MEA.

Your Role: Lead Platform Engineer

We are seeking a Lead for Observability Solutions Platform to spearhead the development of packaged observability solutions for a broad range of standard infrastructure and application components (e.g., Oracle DB, Tomcat, Kubernetes, Apache Solar, etc.). This role is responsible for defining and driving the strategy, architecture, and delivery of end-to-end observability packages including data collection, golden signals, dashboards, alerts, reports, and RCA workflows. You will work closely with product managers, engineers, SREs, and customers to build scalable, maintainable, and impactful solutions.

Are you excited to be a part of VuNet's trailblazing team? Join VuNet and make a difference

Roles & Responsibilities

• Solution Packaging:
• Lead the end-to-end development of observability packages for 100+ standard technologies across infrastructure, databases, middleware, and application platforms
• Data Collection Strategy:
• Define and implement data collection strategies including agent instrumentation, API integrations, log and metrics collection pipelines, and auto-discovery mechanisms.
• Golden Signals & Data Modeling:
• Define golden signals, KPIs, SLIs/SLOs, and data schemas for different component types to support health monitoring, performance optimization, and anomaly detection.
• Dashboards, Alerts, Reports:
• Design and standardize visualizations, alerting rules, reporting templates, and RCA workflows for fast detection and resolution of issues.
• Platform Enablement:
• Guide enhancements to agents, collectors, and platform components to support new integrations and data formats.
• Team Leadership:
• Lead a team of engineers and specialists focused on observability solutions development. Establish best practices, design standards, and agile delivery pipelines.
• Collaboration & Stakeholder Management:
• Work closely with product management, DevOps, SRE, and customer success teams to align on priorities, gather requirements, and validate delivered packages.
• Quality, Scale & Reusability:
• Ensure all developed solutions are scalable, reusable, and version-controlled, with automated testing and documentation

What You Bring
Mandatory Skills

• Minimum 6+ years of experience in observability, monitoring, SRE, or platform engineering roles.
• Strong hands-on experience with observability tools such as Prometheus, Grafana, OpenTelemetry, ELK/EFK, Datadog, Splunk, or similar.
• In-depth understanding of logs, metrics, traces, profiling, events, and the corresponding instrumentation/collection mechanisms.
• Proven experience in developing observability solutions for platforms like Kubernetes, databases (Oracle, PostgreSQL), middleware (Tomcat, WebLogic), and distributed systems.
• Experience with scripting, APIs, and automation frameworks (Python, Shell, Terraform, etc.).
• Familiarity with RCA techniques, anomaly detection, and alert fatigue reduction strategies.
• Ability to define and enforce design patterns, standards, and governance models.
• Strong leadership, project management, and cross-functional collaboration skills.
• Excellent verbal and written communication skills.

Good to Have Skills

• Experience building or managing a packaged observability marketplace or platform.
• Contributions to open-source observability projects.
• Certifications in Kubernetes, Observability tools, or cloud platforms (AWS, Azure, GCP).
• Background in ITSM, CMDBs, or workflow automation is a plus.

What We Offer
Life at VuNet: Building the Future Together

At VuNet, we're building a world-class observability platform, proudly Made in India — and we're just getting started.

We're a team of passionate problem-solvers who love tackling complex challenges. We learn fast, adapt quickly, and stay curious — especially when it comes to exploring and staying ahead of the curve with emerging technologies like Gen AI .

More than just a tech company, VuNet is a place where collaboration, learning, and innovation are part of everyday life. We believe in working together, taking ownership, and growing as a team.

If you're looking to work on cutting-edge technology, make a real impact, and grow with a supportive team — you'll feel right at home at VuNet .

Benefits For You

• Health insurance coverage for you, your parents, and dependents.
• Mental wellness and 1:1 counselling support.
• A learning culture that promotes growth, innovation, and ownership.
• Transparent, Inclusive, and high-trust workplace culture.
• New Gen AI and integrated Technology workspace.
• Supportive career development programs to expand your skills and enhance expertise with various training programs.

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