Lead Platform Engineer

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Role Overview

We are seeking an experienced Lead Platform Engineer to define and lead our organization's CI/CD, platform automation, and infrastructure strategies. As a senior technical leader, you will mentor teams, shape best practices, and drive infrastructure solutions that enable rapid, reliable, and secure application delivery across cloud-native environments

• Strategic Leadership & Collaboration

• Define and execute DevOps and platform automation strategies aligned with organizational goals.​
• Mentor, coach, and inspire senior and junior DevOps engineers; promote best practices and continuous improvement.​
• Partner with engineering, security, and platform teams to architect reliable and scalable cloud environments, pipelines, and operational tooling.​

• Build & Optimize CI/CD Pipelines

• Architect and oversee enterprise-grade CI/CD pipelines using tools like Jenkins, Argo Workflows, Tekton, or similar.​
• Improve build, test, and deployment automation processes, ensuring high performance and minimal downtime.
• Standardize pipelines with reusable templates, code quality checks, and automated rollback mechanisms

• Infrastructure as Code & Platform Automation

• Lead design and implementation of infrastructure automation using Terraform, CloudFormation, or equivalent tools.​
• Manage container orchestration platforms such as Kubernetes (EKS or on-prem) with GitOps practices (ArgoCD, Flux).
• Automate environment provisioning, configuration management, and secret management to support scalable platforms.

• SDLC & Release Management

• Own and refine SDLC workflows, ensuring seamless, automated, and secure software releases.​
• Implement comprehensive monitoring, alerting, and observability for CI/CD pipelines and platform health.
• Enforce security, RBAC policies, and compliance standards throughout the SDLC.

• Security & Compliance

• Enforce secure development practices, role-based access, least-privilege principles, and secrets management.​
• Integrate security testing, vulnerability management, and code analysis within pipelines.​

• Communication & Stakeholder Engagement

• Lead cross-team collaboration on platform improvements, automation standards, and best practices.​
• Document architecture decisions, operational runbooks, and pipeline configurations for transparency and onboarding.​

• 7+ years in DevOps, site reliability engineering.
• Proficiency in scripting (Python, Shell, Go), automation, and cloud infrastructure automation (Terraform, CloudFormation).
• Deep knowledge of CI/CD tools: Jenkins, Argo Workflows, Tekton, GitHub Actions, or similar.
• Strong experience with Kubernetes, containerization (Docker), and cloud providers (AWS, GCP, Azure).
• Expertise in infrastructure as code, configuration management, secrets management, and security automation.
• Proven track record of designing scalable, reliable, and secure platform solutions.
• Excellent leadership, communication, and stakeholder management skills

• Experience with enterprise developer portals, portal integrations, or platform APIs.
• Familiarity with monitoring and observability tools such as Prometheus and Grafana.
• Exposure to event-driven architectures or messaging systems like Kafka, SNS/SQS.
• Knowledge of compliance standards, data encryption, and audit frameworks

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.