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SMB U&R Manager
2 weeks ago
Posted Date: 29 Oct 2025
Function/Business Area: Others
Location: Dehradun
Job Responsibilities- Account management and service assurance to high value customers
- Building & Nurturing Account focused relationship
- Enhance revenue from existing customers through upsell and cross sell of products
- Minimise revenue erosion by prevention of churn and downgrade
- Maintain account hygiene through timely complaint resolution, collections and regulatory requirements update
Any Graduation (MBA Preferred)
Experience Requirement5-10 Years
Skills & Competencies- Account management skills - ability to act a single point window between customer and cross functional teams
- Communication Skills - Ability to convey thoughts effectively
- Negotiation Skills - Ability to sell in competitive market environment
- Leadership Skills - Ownership Mindset
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