Process Developer

Process Developer

Process Developer-INS

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Inviting applications for the role of Process Developer/Business Analyst – Actuarial
In this role, you'll be responsible for working on projects identified as part of transformation and improvements in actuarial processes. Work closely with team leaders in Actuarial teams to drive closure to the projects. You will be encouraged to have good client management skills and analytical skills. Possess knowledge of Actuarial Modelling Software

Responsibilities

• This includes Actuarial process transformation from Data requirements, Actuarial Modelling and testing, deploying models to Valuation production environment.

• Provide technical support to the team in performing all tasks/projects - Serve as the subject matter expert (SME)

• Produce and review documents (technical or otherwise) that the team produces to ensure they adhere to the guidance provided by the Client process owner.

• Support business initiatives and projects as per Client Process Manager's preference and priority - participate as needed for providing process improvement opportunities to Client business owners.

• Coach and mentor offshore Team Leads/SMEs - motivate and inspire team members to improve team/individual performance and maintain healthy work dynamics.

• Lead by example – drive consistency in expected behaviors

• Process Support:

• Perform tasks/projects/analysis assigned to him/her by the Client process manager.

• Coordinate and drive synergy with Genpact Onshore Lead/s and team members on an ongoing basis to align on process priorities, feedback & action items.

• Ensure all teams maintain task lists, project lists and any ad-hoc project list utilizing team resources – calibrate with Genpact onshore team and Client process owner as needed for updates and changes.

• Ensure all processes have up to date process documentation on all run the shop tasks.

• Work with Genpact leadership to obtain necessary staff to support the team's requirements.

• Value Generation - Pro-actively seek ways to improve efficiency and calibrate with Genpact Offshore team and Client process owners for their direction and prioritization to execute any process improvements.

• Program/process Governance:

• Ensure all process and project related deliverables include defined controls and supporting evidence meet agreed upon requirements.

• Ensure agreed upon governance practices are in place and adhered too – daily/weekly/monthly status reporting of team activities against the program plan or schedule.

• Establish working relationships within the Client environment across other actuarial functions, finance, IT and project management teams.

• Timely escalation of issues requiring attention to Genpact leadership/Client process owners; create necessary action plans.

• Establish a process documentation structure that best serves the need to train a new hire and also provide step by step guidance to a doer / reviewer.
o Template consistency
o Table contents – background, systems/files references, inputs-process-output, high level process flow, procedure notes, etc.
o Version control & change management
o Storage & archiving past versions.

• Create documentation for any new tasks (new transitions/new requirements)

• Seek necessary update and documentation sign off from onshore Client SMEs/ process owners.

• Evaluate need for checklists and reminders for specific tasks/activities that help in minimizing errors/rework & improve review and doer efficiency.

• Develop team training & development plans.

• Responsible for recruiting, training, supervising and appraising staff.

• Create Upskilling plans to ensure needed backups at Task/activity level – ensure the team members have necessary trainings, practice (replication) to do the work efficiently and effectively.

• Provide SME support – ability to apply learnings across various work tasks/projects.

• Develop staff personal development plans in line with Modelling priorities and strategy /goals – Tools & technology asks, regulation understanding, process/product knowledge, other specific skills.

• Coach and mentor for his team – provide the team with the vision of the process and project activities.

• Motivate and inspire team members and maintain healthy work dynamics.

• Lead by example – drive consistency in expected behaviors

• Recognize and celebrate team and team member accomplishments and exceptional performance.

• Work with functional managers and Genpact leadership to obtain necessary staff to support the team's requirements – Need based.

• Support business initiatives and projects as per Client's preference and priority

• Pro-actively seek ways to improve the efficiency and calibrate with Client process owners to maximize the value-add of the Modelling team.

• Establish working relationships within the Client environment across other actuarial functions, finance, IT and project management teams.
Qualifications we seek in you
Minimum Qualifications

• BS/BA Degree in actuarial science, mathematics, statistics and/or related major.

• Partially qualified Actuarial student - 9 Actuarial exams cleared) with Relevant years' experience in life/annuity insurance or financial services industry.

• Working knowledge and background on actuarial tools and techniques, Excel, Word, PowerPoint

• Proven analytical and problem-solving skills.

• Demonstrated ability to manage teams.

• Demonstrated ability to manage concurrent deadlines and multiple priorities.

• Strong communication skills (verbal and written)
Preferred Qualifications/ Skills

• US ASA equivalent with Relevant years of experience in Life & Annuity insurance industry

• Strong actuarial work experience and understanding of US life products & Knowledge of US regulations - GAAP, STAT, and Tax reporting concepts.

• Specific knowledge of tools – Any actuarial modeling tool (preferably PolySystems, AXIS or MGAlfa), Excel, VBA, SQL, Word, PowerPoint

• Knowledge of actuarial modeling, preferably for US products

• Relevant years of people management experience

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Process Developer Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Oct 16, 2025, 12:20:17 PM Unposting Date OngoingMaster Skills List OperationsJob Category Full Time

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