Customer Journey Analytics

About ProcDNAProcDNA is a global consulting firm. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 300+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you won't be stuck in a cubicle - you'll be out...

Senior Analyst, Customer Analytics – Pune, IndiaWant to work on the front lines with a global FinTech company that is poised to revolutionize the industry. Come join our growing team and help shape our company's digital capabilities and revolutionize the industry as a Senior Analyst, Customer Analytics.Western Union powers your pursuit.The Senior Analyst,...

Assistant Manager Customer Analytics -Pune, IndiaWant to work on the front lines with a global FinTech company that is poised to revolutionize the industry. Come join our growing team and help shape our company's digital capabilities and revolutionize the industry as an Assistant Manager, Customer Analytics.Western Union powers your pursuit.The Assistant...

Your Role and ImpactSkillsAdvanced analysis in Excel and Google Sheets.Strong knowledge of SaaS business models and metrics.7+ years in analytics; 5+ years in customer success or operations (preferred).Proven track record of data-driven projects with measurable business impact.Excellent presentation, communication, and active listening skills.Strong...

About ImprozoAt Improzo (Improve + Zoe; meaning Life in Greek), we believe in improving life by empowering our customers. Founded by seasoned Industry leaders, we are laser focused on delivering quality-led commercial analytical solutions to our clients.  Our dedicated team of experts in commercial data, technology, and operations has been evolving and...

OverviewWe are looking for an experienced Digital Analytics Manager to lead our digital analytics function and drive strategic insights across our digital ecosystem. This role will serve as a key bridge between business stakeholders, development teams, and marketing leadership to ensure data-driven decision-making, efficient project execution, and measurable...

About ProcDNA A global rocket ship in life sciences consulting. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 300+ across 8 offices, all growing and learning together since our launch during the pandemic. Here, you won't be stuck in a cubicle -...

DescriptionPlease note: We use banding codes (e.g., S1, S2, S3) to reflect different levels of experience and competency within each job title. These bands range from 1 to 3, with higher numbers indicating more senior roles. While the job title remains the same, the responsibilities and expectations vary by band, so we encourage candidates to read the role...

About ProcDNAProcDNA is a global consulting firm. We fuse design thinking with cutting-edge technology to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 275+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you won't be stuck in a cubicle you'll be...

About the Role We are seeking a highly skilled and experienced Lead to join our Management Information Systems (MIS) reporting team, specifically supporting our dynamic Digital area. This role is critical in driving data-driven decision-making, optimizing digital strategies, and enhancing customer experiences across our digital channels. The successful...