Business Intelligence Specialist

As a BI specialist in Mobile DDOPs, you will play a critical role in creating reports and dashboards to clearly communicate key finding to intended stakeholders, collaborating closely across the business in order to identify best data sources and types of information depending on the topic.

• Develops and designs reports and dashboards from multiple sources and systems for operational and business needs.
• Develops and implements the modernisation and automation of the BT group's reporting capabilities, reporting solutions and improvement proposals in the context of increasing the quality and uniformity of reporting.
• Creates and adopts best practices in reporting, analysis, data integrity, report design and visualisations, maintaining and improving dashboards with a passion for automation.
• Leads the enhancement of business intelligence processes using advanced technical knowledge to ensure consistent and efficient reporting and integration into overall business processes.
• Builds productive working relationships with internal and external customers.
• Monitors master data accuracy and alignment in key financial and analytical systems in coordination with other departments.
• Mentors other data analysts, helping to improve the team's abilities by acting as a technical resource.
  Champions, continuously develops and shares with team knowledge on emerging trends and changes in business intelligence and data visualisation.
   
  Leadership accountabilities
• Solution Focused Achiever -This behaviour sits within the connected to customers part of the Connected Leaders Model. Being a Solution-focused Achiever means that you always deliver your ambitious goals, outcomes and timelines.  It also means that you cut through complexity and obstacles to get to the right ethical solution at the right time
• Change Agent - This behaviour sits within the connected to people part of the Connected Leaders Model. Being a Change Agent means that you identify, create and lead smooth business changes.  It also means that you adapt quickly and perform effectively – even when there's ambiguity
• Team Coach - This behaviour sits within the connected to people part of the Connected Leaders Model. Being a Team Coach means that you coach and develop your people.

• Systems thinking - You provide technical expertise to evaluate the impacts and links between structure, people, process and technology. You think through the whole systems context, new perspectives and insight before taking on projects.
• Technology design - You partner with the business to understand and analyse user requirements and inform the architecture design for software, systems and networks.
• Technology excellence - You build and apply insight about emerging technology to develop and deliver new digital solutions. You break complex information down into understandable language.
• Be agile - You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner.

Experience you'd be expected to have

• Data Visualization: Ability to create clear and insightful visualizations using tools like Power BI, Quicksight - Mandatory
• Data Analysis and Interpretation: Proficiency in statistical analysis to identify trends, patterns, and anomalies in data - Mandatory
• Made decisions in ambiguous situations using incomplete information or differing opinions (eg divided team loyalties or unclear deliverables).
• Aligned project plans and objectives with BT strategy and values
• Actively participated in strategy setting sessions
• To suit the needs of a customer, colleague or client; moved outside of expected process or practice
• Been a spokesperson for others on issues of integrity
• Cross-functional collaboration
• Strong team player but also able to work independently without supervision

About us

BT Group was the world's first telco and our heritage in the sector is unrivalled.  As home to several of the UK's most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 

Over the next two years, we will complete the UK's largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies.  

Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.