SDO Authorizer-BRANCH BANKING-Service
1 day ago
We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of financial products.
ResponsibilitiesService walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products Act as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks such as audit support and reconciliation of branch accounts Resolve customer queries efficiently and professionally Identify and capitalize on business opportunities sensed during customer interactions Deliver a high-quality customer experience to encourage retention and positive word-of-mouth Ensure compliance with internal policies and regulatory guidelines
Qualifications.
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SDO Authorizer
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Agra, -AGRA-SANJAY PLACE-UNIT NO. & - FRIENDS CENTRE-BR-UPD, UNIT NO & FRIENDS CENTRE BLOCK /B SANJAY PLACE, Agra, Uttar Pradesh, India Kotak Mahindra Bank Full time ₹ 4,00,000 - ₹ 6,00,000 per yearSDO Authorizer-BRANCH BANKING-ServiceThe SDO Authorizer will be responsible for branch banking services in Agra, Uttar Pradesh, India. The role involves authorizing and overseeing various banking transactions and services
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SDO Authorizer-BRANCH BANKING-Service
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Palanpur, India Kotak Mahindra Bank Limited Full timeJob Description We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves...
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Palanpur, Gujarat, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree We are looking for a customer-focused and experienced Senior Desk Officer SDO to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments resolving queries and supporting the Service Officer as needed This role...
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India Kotak Mahindra Bank Limited Full timeJob Description Job Name: Branch Operations Manager Grade: M3 (Manager) JOB Role: - Responsible for management of day-to-day operations of the branch. - Ensuring strict adherence to prescribed processes, audit and regulatory requirements. - Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. - Branch Lobby and...
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India Kotak Mahindra Bank Limited Full timeJob Description Job Name: Branch Operations Manager JOB Role: - Responsible for management of day-to-day operations of the branch. - Ensuring strict adherence to prescribed processes, audit and regulatory requirements. - Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. - Branch Lobby and customer Queue...
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Branch Operations Manager
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Branch Operations Manager
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India, Panipat Kotak Mahindra Bank Limited Full timeJob Description We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication...
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Branch Operations Manager-BRANCH BANKING-Service
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Chennai, India Kotak Mahindra Bank Limited Full timeJob Description We are looking for a proactive and detail-oriented Branch Operations Manager to oversee the daily operations of our branch. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency. The ideal candidate will have strong leadership skills, a...
